Banquet Server

Hyatt Regency Pittsburgh International Airport; San Rafael (CA); On-site; USD 32,000 - 48,000; Full time

Job summary

Join an established industry player in the hospitality sector, where you will play a vital role in creating memorable experiences for guests. As a banquet server, you will be responsible for setting up banquet rooms, serving food and beverages, and ensuring guest satisfaction throughout events. With a focus on service excellence, you'll work in a dynamic environment that values teamwork and open availability. This position offers the opportunity to develop your skills in guest relations and food service while contributing to a vibrant team atmosphere. If you are passionate about hospitality and enjoy working in a fast-paced setting, this role is perfect for you.

Qualifications

• Knowledge of food and beverage preparations and service standards.
• Ability to remember and promote menu items effectively.

Responsibilities

• Set up banquet rooms as per event specifications.
• Serve food and beverages while ensuring guest satisfaction.
• Clear and reset banquet rooms post-event.

Skills

Guest Relations

Food and Beverage Knowledge

Service Standards

Ability to Promote Menu Items

Knowledge of Liquor Regulations

Tools

Beverage Equipment

Job description

What you will be doing

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Gather supplies and set up banquet room as described in the Banquet Event Order and as instructed by Banquet Captain to include linen, service ware and glassware.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency throughout the banquet.
• Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Once banquet is complete, clear and, if necessary, reset banquet rooms according to Supervisors specifications to ensure the readiness of the room for the following function.
• Line out supplies as directed for future functions as needed.
• Perform all assigned side work to include replenishing condiments and restocking banquet shelves with supplies.
• Perform any related duties as requested by supervisor/manager.
• Assists other Banquet Personnel when need.

The ideal candidate for this position

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and service ware.
• Ability to remember, recite and promote the variety of menu items.
• Ability to operate beverage equipment, e.g., coffee maker.

PHYSICAL DEMANDS

• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
• Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 100 lbs.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.
• Open availability - ability to work weekdays, weekends, and holidays.

EOE/M/F/D/V

Source: Hospitality Online