Banquet Server

HEI Hotels & Resorts; Salt Lake City (UT); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Discounted parking

Subsidized TRAX passes

Career advancement

Job summary

HEI Hotels & Resorts is hiring for a banquet server at Marriott Downtown at City Creek in Salt Lake City, UT. You will assist the Banquet Manager in serving guests during events, ensuring a positive guest experience and seamless service.

Responsibilities include setting up banquet spaces, greeting guests, serving courses, and resetting rooms between functions. A proactive team player with hospitality basics is expected, with flexible hours for events.

Qualifications

• Hotel experience preferred.
• Must be willing to “pitch-in” and help co-workers; team player.
• Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of appropriate table settings and serviceware.
• Ability to comprehend and apply written product labeling instructions for safe service.

Responsibilities

• Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.
• Attend roll call meetings before events to learn function particulars and expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and beverages in the order and to the Supervisor's expectations; clear dishes as needed.
• Abide by all rules pertaining to serving alcoholic beverages.
• Replenish beverages and check guest satisfaction.
• Reset banquet room for the next function after completion.
• Attend to attendance and be available to work regularly.
• Perform other duties as assigned.

Skills

Team player

Guest relations

Communication skills

Stand for long periods

Beverage service knowledge

Job description

About Us

Experience the Thrill of Downtown Salt Lake City at the Marriott Downtown at City Creek. Join our vibrant team at the heart of Salt Lake City! Situated amidst the city's most beloved attractions, our hotel seamlessly blends modern style with the spirit of the great outdoors. Located across from The Salt Palace Convention Center and a block from TRAX, we're at the epicenter of exciting conventions and group events. This fast-paced environment provides a dynamic and rewarding workplace. We offer a comprehensive benefits package including health insurance (medical, dental, vision), discounted parking, and subsidized TRAX passes. We are also committed to your professional growth, fostering a supportive environment that encourages career advancement.

About Us

Experience the Thrill of Downtown Salt Lake City at the Marriott Downtown at City Creek. Join our vibrant team at the heart of Salt Lake City! Situated amidst the city's most beloved attractions, our hotel seamlessly blends modern style with the spirit of the great outdoors. Located across from The Salt Palace Convention Center and a block from TRAX, we're at the epicenter of exciting conventions and group events. This fast-paced environment provides a dynamic and rewarding workplace. We offer a comprehensive benefits package including health insurance (medical, dental, vision), discounted parking, and subsidized TRAX passes. We are also committed to your professional growth, fostering a supportive environment that encourages career advancement. We're more than just a hotel; we're a community of passionate individuals dedicated to providing exceptional guest experiences.

We value U.S. military experience.

Compensation

Tipped/Service Charge Eligible? Yes

Discretionary Performance Bonus Eligible? No

Overview

Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.

Essential Duties And Responsibilities

• Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications And Skills

• Hotel experience preferred.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player with or without reasonable accommodation.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and serviceware.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to remember, recite and promote the variety of menu items.
• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Ability to operate beverage equipment, e.g., coffee maker with or without reasonable accommodation.
• Ability to stand for long periods of time with or without reasonable accommodation.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.