Banquet Server

Hyatt Hotels Corporation; Pittsburgh (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team at a renowned establishment where you will play a vital role in creating memorable events. As a banquet server, your responsibilities will include setting up banquet rooms, serving guests, and ensuring their satisfaction throughout the event. This position requires flexibility in scheduling, as you will need to work various shifts, including weekends and holidays. If you have a passion for hospitality and enjoy working in a fast-paced environment, this opportunity is perfect for you. Be part of a family that values growth and quality service!

Qualifications

• Knowledge of liquor regulations and service standards.
• Ability to operate beverage equipment and remember menu items.

Responsibilities

• Gather supplies and set up banquet rooms as instructed.
• Greet guests and serve food and beverages.

Skills

Knowledge of liquor regulations

Food and beverage preparation knowledge

Guest relations and etiquette

Ability to operate beverage equipment

Ability to remember menu items

Tools

Beverage equipment

Job description

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Gather supplies and set up banquet room as described in the Banquet Event Order and as instructed by Banquet Captain to include linen, service ware and glassware.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency throughout the banquet.
• Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Once banquet is complete, clear and, if necessary, reset banquet rooms according to Supervisors specifications to ensure the readiness of the room for the following function.
• Line out supplies as directed for future functions as needed.
• Perform all assigned side work to include replenishing condiments and restocking banquet shelves with supplies.
• Perform any related duties as requested by supervisor/manager.
• Assists other Banquet Personnel when need.

The ideal candidate for this position

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and service ware.
• Ability to remember, recite and promote the variety of menu items.
• Ability to operate beverage equipment, e.g., coffee maker.

PHYSICAL DEMANDS

• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
• Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 100 lbs.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.
• Open availability - ability to work weekdays, weekends, and holidays.

EOE/M/F/D/V

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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