Banquet Server

Commonwealth-Lodging-Management-LL; Norfolk (VA); On-site; USD 23,000 - 32,000; Full time

Job summary

Commonwealth-Lodging-Management-LL is seeking a hotel banquet/food service associate in Norfolk, VA. The role emphasizes guest-focused service, prompt meal delivery, and safe handling of trays during events and regular hotel service.

Applicants should have a GED or equivalent, 1–2 years in food service, and any alcohol-awareness certification. A flexible, varied schedule including nights and weekends is required to ensure guest satisfaction.

Qualifications

• High School/GED or work equivalent.
• 1–2 years of food service experience preferred.
• Certification in alcohol awareness preferred.
• Guest/customer relations training is a plus.

Responsibilities

• Serve guests in banquet rooms and hotel areas with courtesy.
• Carry and deliver meals on large trays (≈20 lb).
• Stand and move for up to 8 hours; flex schedule including nights, weekends, holidays.

Skills

Guest relations

Communication

Alcohol service

Food service

Education

GED or work equivalent

Job description

POSITION OVERVIEW: To provide guests with the highest quality of service in a pleasant and promptmanner. To know proper table settings and Food and Beverage Service. To be helpful and courteous inany manner of guest contact.This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance inaccordance with company standards is essential for success in this position.EDUCATION & EXPERIENCE:• High School Graduate or General Education Degree (GED): or Work Equivalent• Minimum of 1-2 years of experience in food service preferred.• Previous training in liquor, wine and food service preferred.• Certification in alcohol awareness program preferred.• Previous guest/customer relations training.QUALIFICATIONS:• Minimum of 21 years of age to serve alcoholic beverages.• Good understanding of the English language.• Good communication skills both written and verbal.• Carry a large oval tray with 6 covered dinners, approximately 20 pounds.• Exert physical effort in lifting/transporting at least 50 pounds. Push/pull carts and otherequipment up to 150 pounds.• Endure various physical movements throughout the work areas.• Satisfactorily communicate with guests, management and co-workers to their understanding.• Work environment - banquet rooms, and all areas of the hotel. Job involves working undervariable temperature conditions and noise levels, in indoor and outdoor settings• Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willingand have the ability to work a varied schedule that includes nights, weekends and holidays.