Banquet Server

MARCUS HOTELS INC; Milwaukee (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a prestigious hotel known for its exceptional service and rich history as a Banquet Server. This role offers you the opportunity to create memorable experiences for guests while working in a dynamic environment. You'll be responsible for serving food and beverages, maintaining the banquet area, and ensuring the highest standards of service are upheld. With a commitment to excellence, this iconic hotel provides a supportive atmosphere where you can grow your career and enjoy a range of attractive perks, including meal discounts and comprehensive benefits. If you have a passion for hospitality and a dedication to service, this is the perfect opportunity for you.

Benefits

Free meals every shift

Room discounts

Discounts at restaurants and cafes

Discounted parking

Movie theater coupons

Paid time off

Medical, dental, and vision insurance

401k with employer match

Qualifications

• Prior experience in restaurant or banquet serving preferred.
• Ability to work varied schedules including weekends and holidays.

Responsibilities

• Serve food and beverages to guests and maintain banquet room cleanliness.
• Prepare work areas before functions and manage inventory of supplies.

Skills

Customer Service

Food and Beverage Service

Communication

Time Management

Education

High School Diploma

Job description

Do you strive to set yourself apart by your gracious service and impeccable style? Are you passionate and energetic about delivering exceptional experiences to guests in the premier luxury hotel in downtown Milwaukee? If so, The Pfister is looking for an individual to be a part of our team and continue its iconic legacy. As a Banquet Server at The Pfister Hotel, you will be responsible for assisting in the preparation of the event as well as serving food and beverages to our guests, set-up, upkeep, break down, and cleaning functions.

Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for nearly 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for 46 consecutive years. The hotel is one of only 11 properties throughout North America to maintain the AAA Four Diamond designation since the inception of the Diamond Rating program in 1976.

Essential Functions:
•Serve food and beverages to guests and set up/break down banquet rooms per contract and Manager's instructions.
•Prepare work areas (e.g., coffee and bread stations) before functions.
•Handle guest requests, seeking assistance from Manager/Supervisor when needed.
•Communicate regularly with Manager/Supervisor on work progress.
•Maintain cleanliness in banquet rooms, public areas, and storage.
•Manage inventory of supplies.
•Uphold The Pfister's high standards of quality and service.
•Perform other assigned duties as directed by Manager.

Position Requirements:
•Prior restaurant and/or banquet serving experience preferred.
•Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.
•Knowledge of appropriate table settings and proper set-up as well as have basic knowledge of food and beverage service standards.
•Must be able to represent the company in a professional, well-groomed and courteous manner at all times
•Ability to comprehend English in order to receive instructions from managers and guests.
•Ability to respond quickly and accurately to guest requests.

What's in it for you?
•A free, well-balanced meal every shift
•Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties
•Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
•Discounted parking
•“Two for one” movie theater coupons at Marcus Theatres
•Ability to grow your career, and transfer from one property to another while maintaining your service with the company
•Early wage access
•Paid time off
•Medical, dental and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer and 401k with employer match

About us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Pfister Hotel is an equal opportunity employer.

Additional Information

• Hourly/Yearly Wage: 8.00/hr

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