Banquet Server

Marcus Hotels & Resorts; Milwaukee (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Banquet Server to join their team. This exciting role involves delivering exceptional service to guests at events, maintaining high standards of cleanliness, and ensuring a memorable experience. With a legacy of excellence and a commitment to employee growth, this position offers a dynamic work environment where your contributions will be valued. Enjoy perks like meal discounts, flexible schedules, and comprehensive benefits, all while being part of a renowned hotel that has set the standard for gracious service for over a century.

Benefits

Free meals every shift

Room discounts

Discounts at restaurants and cafes

Discounted parking

Two for one movie coupons

Early wage access

Paid time off

Medical, dental, and vision insurance

Company-paid life insurance

401k with employer match

Qualifications

• Prior restaurant or banquet serving experience preferred.
• Must be professional, well-groomed, and courteous at all times.
• Ability to understand English for instructions.

Responsibilities

• Serve food and beverages to guests at events.
• Prepare work areas before functions and maintain cleanliness.
• Handle guest requests and communicate with managers.

Skills

Customer Service

Food and Beverage Service

Communication

Time Management

Education

High School Diploma

Job description

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Description

Do you strive to set yourself apart by your gracious service and impeccable style? Are you passionate and energetic about delivering exceptional experiences to guests in the premier luxury hotel in downtown Milwaukee? If so, The Pfister is looking for an individual to be a part of our team and continue its iconic legacy. As a Banquet Server at The Pfister Hotel, you will be responsible for assisting in the preparation of the event as well as serving food and beverages to our guests, set-up, upkeep, break down, and cleaning functions.

Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for nearly 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for 46 consecutive years. The hotel is one of only 11 properties throughout North America to maintain the AAA Four Diamond designation since the inception of the Diamond Rating program in 1976.

Essential Functions

• Serve food and beverages to guests and set up/break down banquet rooms per contract and Manager's instructions.
• Prepare work areas (e.g., coffee and bread stations) before functions.
• Handle guest requests, seeking assistance from Manager/Supervisor when needed.
• Communicate regularly with Manager/Supervisor on work progress.
• Maintain cleanliness in banquet rooms, public areas, and storage.
• Manage inventory of supplies.
• Uphold The Pfister's high standards of quality and service.
• Perform other duties as directed by Manager.

Position Requirements

• Prior restaurant and/or banquet serving experience preferred.
• Must be able to work a varied schedule including days, evenings, weekends, holidays, and under pressure.
• Knowledge of appropriate table settings and proper set-up, basic food and beverage service standards.
• Must be professional, well-groomed, and courteous at all times.
• Ability to understand English to receive instructions from managers and guests.
• Respond quickly and accurately to guest requests.

What's in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Discounted parking
• “Two for one” movie theater coupons at Marcus Theatres
• Opportunity to grow your career and transfer between properties while maintaining your service with the company
• Early wage access
• Paid time off
• Medical, dental, and vision insurance (after 30 days), company-paid life insurance, employee assistance program, and 401k with employer match

About Us

A division of The Marcus Corporation, Marcus Hotels & Resorts has a 60-year history of operational and service excellence. We focus on creating extraordinary experiences for guests and associates. Our portfolio includes 15 properties known for their character and style.

Note: This document describes the general nature and level of work required and is not an exhaustive list of responsibilities, duties, and skills.

The Pfister Hotel is an equal opportunity employer.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality

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