Banquet Server

Embassy-Suites-By-Hilton; Laredo (TX); On-site; USD 11,000 - 16,000; Part time

Job summary

Embassy Suites by Hilton in Laredo, TX is seeking a seasonal banquet server to set up the banquet room and serve food and beverages in a friendly, courteous, and professional manner.

The role includes attending pre-event stand-up meetings, greeting guests, serving according to the captain’s standards, and promptly clearing and resetting after courses. Physical duties include lifting up to 30 lbs, with flexible shifts in a 24/7 operation.

Qualifications

• Must hold a valid Food Handler Card.
• Knowledge of liquor regulations for serving alcohol.
• Basic English for guest interactions.

Responsibilities

• Set up banquet room and serve food/beverages per Banquet Captain.
• Attend stand up meetings before events.
• Greet guests and respond to requests courteously.
• Serve the food/beverages per standards for consistency.
• Bus dishes promptly after each course.
• Replenish beverages and check guest satisfaction.
• Reset banquet rooms for the next function.
• Perform side work and stock supplies.
• Follow health standards and safety procedures.
• Maintain neat appearance and adhere to policies.
• Assist other banquet personnel as needed.

Skills

Liquor regulations

Food Handler Card

Food & beverage knowledge

Table settings & ware

English basics

Product labeling instructions

Menu knowledge

Beverage equipment operation

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Seasonal Laredo, TX, US

Salary Range: $10.00 To $10.00 Hourly

JOB SUMMARY

Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to high standard of quality.

ESSENTIAL JOB FUNCTIONS

Page Break

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Gather supplies and set up banquet room as described in the Banquet Event Order and as instructed by Banquet Captain to include linen, service ware and glassware.
• Attend stand up meetings before events to learn function particulars, including guest and hotel expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency throughout the banquet.
• Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Once banquet is complete, clear and, if necessary, reset banquet rooms according to Supervisors specifications to ensure the readiness of the room for the following function.
• Line out supplies as directed for future functions as needed.
• Perform all assigned side work to include replenishing condiments and restocking banquet shelves with supplies.
• Perform general cleaning tasks using standard hotel cleaning products, as assigned to adhere to health standards.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Reports unsafe conditions to supervisor.
• Reports accidents, injuries, near-misses, property damage or loss to supervisor.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by supervisor/manager.
• Assists other Banquet Personnel when need.

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Hold a current Food Handler Card
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and service ware.
• Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to remember, recite and promote the variety of menu items.
• Ability to operate beverage equipment, e.g., coffee maker.

PHYSICAL DEMANDS

• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
• Lifting Thirty (30) pounds maximum.
• Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 100 lbs.

Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.