Banquet Server

Grand Falls Casino & Golf Resort®; Larchwood Township (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Grand Falls Casino & Golf Resort® is seeking a Banquet Server to provide exceptional dining experiences by serving meals and ensuring guest satisfaction. You will greet guests, take orders, and deliver food and beverages, while maintaining clean service areas and supporting colleagues during peak periods.

You will use the POS system, inform guests about specials, and uphold professional interpersonal communication throughout shifts.

Qualifications

• Basic knowledge of math skills and dining room and service functions.
• Excellent interpersonal and communication skills.

Responsibilities

• Greet and inform guests of specials or recommendations.
• Take orders and answer questions regarding the menu.
• Deliver food and beverages from kitchen and bar.
• Monitor the guests dining experience to ensure satisfaction with food and service.
• Respond promptly and courteously to any requests.
• Operate POS system to place orders and print checks.
• Maintain clean service areas at all times.
• Assist other servers during peak periods.

Skills

Interpersonal communication

Time management

Mathematical aptitude

Education

High school diploma or equivalent

Tools

POS system

Job description

The Banquet Server is responsible for serving meals, while providing friendly and responsive service to create an exceptional dining experience for all guests. This position serves meals, prepares the bill, and performs side work to prepare for the next shift. Essentials: Greet and inform guests of any specials or recommendations. Take orders and answer questions regarding the menu. Deliver food and beverages from kitchen and bar. Monitor the guests dining experience to ensure satisfaction with food and service. Respond promptly and courteously to any requests. Perform side work at the start and end of each shift as required by service station provided. Assist other servers during peak periods in delivering food and guest requests. Operate POS system to place orders and print checks. Maintain clean service areas at all times. Perform other duties as assigned.

Basic knowledge of math skills and dining room and service functions. Must demonstrate excellent interpersonal and communication skills.

Ability to work in a standing position for up to five hours. Ability to work under time pressure with a positive attitude.