Banquet Server

Arcis Golf; Johns Creek (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Arcis Golf at The Country Club of the South in Johns Creek, GA is seeking a banquet server to assist with the setup, execution and breakdown of events. You will communicate food and beverage selections, follow service sequences, and maintain a clean, professional appearance while delivering friendly, attentive service.

Role requires good communication, ability to follow directions, and willingness to work varied hours and events.

Qualifications

• Must speak, read, and write in English proficiently.
• Excellent oral communication and listening skills.
• Previous server or banquet server experience preferred.

Responsibilities

• Acknowledge members/guests and meet or exceed their expectations; manage table flow and timing.
• Set up for events with tables, place settings, buffets, and event equipment.
• Serve food and drinks in a friendly, courteous manner and follow club standards.
• Ensure service stations are stocked with silverware, china, sugar, creamers, tea, coffee, etc. as per the BEO.
• Polish and arrange silverware, glasses, plates and china per club standards; perform cleaning tasks.
• Maintain safety and cleanliness; attend pre-service training and follow uniform policy.
• Use Workday to communicate time off requests & working availability.
• Perform other duties as assigned by manager on duty.

Skills

Oral communication

Customer service

Teamwork

English proficiency

Education

High school diploma or equivalent

Job description

Club Location

The Country Club of the South - Johns Creek, GA

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

Job Overview

Responsible for the setup, execution, and breakdown of events and other special functions. Must have good communication skills, be able to follow directions efficiently, and meet the physical demands of the job. Ability to understand and communicate food and beverage selections, have a team focus mentality, adhere to club’s standards of service, maintain a professional appearance and clean work environment, as well as, display a positive and friendly attitude. Responsible for using Workday to communicate with management about time off requests & working availability.

General Responsibilities

• Acknowledge members/guests and meet or exceed their expectations. Have an acute awareness of all table flow and timing throughout one’s shift. Foresee and troubleshoot problems before they occur, report to management if you’re not able to solve the problem.
• Set up for events by putting out and arranging tables, place settings, setting up buffets, and other event equipment.
• To efficiently serve food and drinks in a friendly and courteous manner. To follow the service sequence and standards of the club, according to the training manual.
• To ensure all service stations and/or assigned areas are stocked and maintained with silverware, china, sugar, creamers, tea box, iced tea and coffee, etc. as described in the BEO.
• To ensure that all silverware, glasses, base plates and china are polished and set according to club standards.
• Perform cleaning tasks and breakdown of service.
• Maintain high standards of safety and cleanliness.
• Attends pre-service training (line-up meeting).
• Adherence to Club’s uniform and grooming policy.
• Knowledge of, respect for and adherence to all staff privileges and responsibilities.
• Performs other appropriate duties as assigned by manager on duty.

Job Qualifications

Education:

• High school diploma or equivalent preferred.

Experience / License / Qualifications:

• Previous server or banquet server experience preferred.
• Excellent oral communication and listening skills.
• Ability to follow directions and be coachable.
• Excellent customer service skills.
• Must speak, read, and write in English proficiently.

Physical Requirements

• Ability to speak and hear.
• Close and distance vision.
• Identify and distinguish colors.
• Frequent walking with some standing at times.
• Will walk for long periods of time, possibly extended distances.
• Occasionally lifts/carries up to 50 lbs.
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
• Able to reach hands and arms in any direction and kneel and stoop repeatedly.

Working Conditions

• May be indoor or outdoor setting depending on outlet.
• Varied weather conditions are expected.
• May work near toxic/caustic chemicals and with fumes or airborne particles.
• Varying schedule to include mornings, afternoons & evenings, holidays and extended hours as business dictates. Mandatory holidays/member events include: Memorial Day, Labor Day, July 4th, Easter, Mother’s Day, Thanksgiving, Member-Member, Member Guest, Member Appreciation, Dicken’s Dinner & New Year’s Eve.

Arcis provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Arcis participates in E-Verify, the government program that certifies an employee’s right to work for us in the U.S.