Banquet Server

Kraft Group LLC; Foxborough (MA); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player in the food and beverage sector is seeking dedicated part-time staff to provide exceptional service at events. This role emphasizes the importance of customer satisfaction, requiring team members to serve food and beverages with a focus on quality and presentation. Ideal candidates will bring a positive attitude, strong communication skills, and a commitment to maintaining high standards in a fast-paced environment. Join a team that values professionalism and teamwork, and contribute to creating memorable experiences for guests.

Qualifications

• 1-2 years of relevant serving experience preferred.
• Ability to maintain a professional image and positive demeanor.

Responsibilities

• Serve food and beverages to guests, ensuring exemplary customer service.
• Follow food safety and sanitation requirements as directed.

Skills

Customer Service

Communication Skills

Organizational Skills

Teamwork

Attention to Detail

Education

High School Diploma or equivalent

Job description

United States, Massachusetts, Foxborough

Job Location NPS - Foxborough, MA

Position Type Part Time

Job Category Food and Beverage - Premium/Catering

Description

SUMMARY

This position is responsible for providing the highest quality of food and customer service to our guests.

DUTIES AND RESPONSIBILITIES

• Serve food and beverages to guests according to defined standards, ensuring each interaction reflects exemplary customer service.
• Safely carry trays and push or pull hot boxes, carts, speed racks, and other equipment as required to support service needs.
• Ensure food quality and presentation are outstanding prior to delivery, following established procedures and standards.
• Follow all food safety and sanitation requirements as directed by management.
• Maintain a professional appearance and adhere to uniform standards.
• Assist with all event preparation and close-out protocols as assigned.
• Create a warm and friendly environment of hospitality towards guests and co-workers.
• Commit to a minimum of 6 shifts per month in addition to Football games.
• Special projects and assignments as business dictates.

SUPERVISORY RESPONSIBILITIES

• This position has no supervisory responsibilities

SKILLS AND QUALIFICATIONS

• High School Diploma or equivalent
• 1-2 years of relevant serving experience
• Experience in hospitality, high volume catering or full-service dining (preferred)
• Maintain a professional image and positive demeanor at all times
• Superior customer service and communication skills
• Strong organizational skills with attention to detail.
• Ability to work effectively as a team member in a fast-paced environment.
• Punctual and reliable for all scheduled shifts, including weekdays, weeknights, weekends, and holidays.

PHYSICAL DEMANDS

• Ability to stand or walk for long periods of time
• Ability to carry heavy trays, lift and move 40 pounds or more
• Safely push and pull hot boxes, carts, speed racks, and other heavy equipment.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• Fast-paced environment
• Densely populated on event days
• The noise level in the work environment is usually loud on event days

CERTIFICATES, LICENSES, REGISTRATIONS

• Required to obtain passing score on TEAMs training

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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