Banquet Server

Atrium Hospitality; Concord (NC); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Paid time off

Brand discounts

DailyPay

Tuition reimbursement

Job summary

Atrium Hospitality is hiring at Concord Embassy Suites in Concord, NC for a full-time events associate to set up and service meeting spaces. You will prepare rooms according to event orders, maintain cleanliness, and assist with coffee breaks and decor. A strong team player who can lift up to 50 lbs is essential.

The role emphasizes guest service, punctuality, and adaptability to a dynamic hotel environment, with opportunities to grow within Atrium’s hospitality teams.

Qualifications

• Must be able to lift up to 50 lbs and stand on feet for long shifts.
• Attention to detail to ensure event spaces are guest-ready.
• Clear communication and following instructions with kitchen and team.
• Flexible schedule including nights, weekends, and holidays.
• Team-first attitude to support large events.

Responsibilities

• Set up and break down meeting and banquet rooms per event orders and cleanliness standards.
• Keep event spaces refreshed and guest-ready throughout the day, including coffee breaks.
• Help transport supplies and materials where needed.
• Support food and beverage service by bussing and resetting tables.
• Be the friendly face guests remember and address issues proactively.

Skills

Stamina

Attention to detail

Clear communication

Flexible schedule

Teamwork

Job description

Hotel : Concord Embassy Suites 5400 John Q. Hammons Dr. NW Concord, NC 28026

Full time

Compensation Range : 15.00 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What’s in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

Benefits

• Career Growth & Learning - 40% of our management hires are internal promotions!
• Invest in Your Future - 401(k) plan with company match.
• Comprehensive Health Coverage - Medical, dental, and vision insurance options.
• Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact - Make a difference through Atrium’s community service and volunteer programs.

Job Description

What You Will Do:

• Set up and break down meeting and banquet rooms based on event orders and high cleanliness standards.
• Keep event spaces refreshed and guest-ready throughout the day (yes, including coffee breaks).
• Help transport supplies and materials where they need to go - boxes, programs, or décor.
• Support food and beverage service by bussing and resetting tables as needed.
• Be the friendly face guests remember - anticipating needs and solving small issues with a big smile.

What We Are Looking For:

• Strength and stamina - You’ll lift and move up to 50 lbs. and be on your feet most of the shift.
• Attention to detail - Because "almost right" doesn't cut it for event perfection.
• Clear communicator - You follow instructions and work well with your team (and yes, the kitchen too).
• Flexible schedule - Nights, weekends, and holidays are when the magic happens.
• Team-first attitude - Big events take a village, and you love being part of the action.

Why Atrium?

Hear it from Jennifer: "For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road"\

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: Service We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. Perseverance We will be better today than we were yesterday. Inclusion We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. Respect We treat others the way we would like to be treated. Innovation We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience. Teamwork Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible. In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization. Come grow with us!