Banquet Server

Columbia Country Club; Chevy Chase (MD); On-site; USD 17,000 - 30,000; Full time

Job summary

Columbia Country Club in Chevy Chase, MD is seeking a friendly Banquet Server to assist with set-up, service and breakdown for club events under the Banquet Manager.

You will greet members, take beverage orders, serve food, pour wine and coffee, clear dishes, and help reset rooms for the next function, while maintaining club policies and sanitation standards.

Must be 18+, have good English communication, and the ability to lift up to 35 pounds; availability for major events is expected.

Qualifications

• Must be 18 years of age
• Must have good communication skills including English
• Able to lift up to 35 pounds
• Able to stand and walk for extended periods
• Available for major club events and holidays

Responsibilities

• Performs banquet set-up tasks and assists with service and breakdown
• Greets members and guests, providing attentive hospitality
• Takes beverage orders and serves food and pours beverages
• Cleans and resets tables, and maintains cleanliness of banquet and kitchen areas
• Communicates guest needs and any issues to management promptly
• Attends staff meetings and adheres to club policies and liquor laws
• Contributes to closing functions by removing linens, bussing dishes, and resetting the room for the next event

Skills

Communication

English

Physical stamina

Guest service

Teamwork

Job description

The Banquet Server reports to and is under the direction of the Banquet Manager. The person in this position will be responsible for proper set-up, service, and breakdown at assigned events or as asked by the Banquet Manager. They provide great hospitality throughout events to include greeting members with a smile, working efficiently and assuring that the tasks that they are assigned are executed to the best of his / her ability.

• Complies with the club's policies and procedures as established in the employee handbook.
• Performs related banquet set-up tasks.
• Provides immediate attention to all guests upon seating them.
• Take beverage orders and serves food when necessary.
• Pours and refills wine, coffee, water, and other beverages served with and after the meal.
• Clears soiled dishes as needed.
• Cleans all assigned work areas in kitchen and banquet areas.
• Advises the banquet manager or management of any member or guest complaints or special request as soon as they occur.
• Assists in closing functions by performing various tasks such as removing linen, busing glasses, dishes, silverware, etc. and re-setting the room for the next function when necessary.
• Attends staff meetings including pre-service sessions.
• Assures that all state and local laws and club policies and procedures for the service of alcoholic beverages are consistently followed.
• If in question, goes to the banquet manager or management to review and handle the situation.
• Thank members and guests as they leave the club.
• Consistently follows all sanitation-related requirements, including those related to personal hygiene.
• Do their best to greet by name all members and their guests, always by smiling and making eye contact.
• Always possesses a professional behavior and appearance.
• Held responsible for working all major club events to include Mother's Day, Easter, Club Fireworks Event, Thanksgiving, and Christmas.
• Completes other appropriate work assignments as requested by the Banquet Manager or other Managers.

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Requirements

Position Qualifications and Functional Skills

To Perform This Job Successfully, An Individual Must Be Able To Perform Each Essential Duty Satisfactory. Furthermore, He / She Should Possess The Following Personal And Professional Characteristics

Must be 18 years of age

• Must have good communication skills including understanding and speaking English
• Able to meet the physical demands and responsibilities of the position. He/she will, while regularly performing the essential functions of the job, be standing, sitting and lifting/moving items or objects over 20 pounds and sometimes lift/move items up to 35 pounds.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.

Continued employment remains on an "at-will" basis.