Banquet Server

Delaware North; Buffalo (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a renowned hospitality organization as a Banquet Server. In this role, you will provide exceptional service in a fast-paced environment, ensuring guests have a delightful experience at events. With a focus on teamwork and collaboration, you will set up banquet tables, serve food and beverages, and address guest needs efficiently. This position offers a competitive hourly wage, opportunities for growth, and a comprehensive benefits package. If you are friendly, positive, and enjoy working with people, this is the perfect opportunity for you!

Benefits

Health, dental, and vision insurance

401k with company match

Paid vacation days and holidays

Paid parental bonding leave

Tuition or professional certification reimbursement

Weekly pay

Employee discounts

Discounted employee meals

Friends and family discount on lodging

Training and development opportunities

Qualifications

• 3 months of previous experience in food and beverage service preferred.
• Excellent guest service skills and ability to work efficiently.

Responsibilities

• Set up tables for functions according to event order.
• Transport food and beverages to guests in a timely manner.
• Monitor guest needs and handle complaints promptly.

Skills

Customer Service

Communication Skills

Food and Beverage Service

Education

No high school diploma or GED required

Job description

The opportunity

Delaware North Parks and Resorts is hiring full-time and part-time Banquet Servers to join our team at The Lodge at Geneva in Geneva, Ohio. As a Banquet Server you will provide outstanding customer service while serving food and beverage products in a banquet setting, ensuring that The Lodge at Geneva guests’ needs are being met in a positive, efficient, and courteous manner.The ideal Banquet Server candidate will be friendly, positive and able to work in a fast-paced environment.

Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.

Pay

$12.00 – $12.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer

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What we offer

Join our collaborative team working together in the beautiful setting on the shoreline of Lake Erie. With easy access to year-round outdoor adventures at nearby Geneva State Park, there’s lots to keep you busy before, during, and after work!

• Health, dental, and vision insurance*
• 401k with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Employee discounts including 30% off retail, 20% off Canopy Tour Zip Line, 20% off restaurant, and lodging discounts
• Discounted employee meals including a $9 menu
• Friends and family discount on lodging
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

What will you do?

• Sets up tables for function in accordance with banquet event order
• Accurately transports food and beverages to guests in a timely manner
• Performs necessary tasks to service guests including: taking and filling drink orders, providing refills, answering questions, and clearing of dirty dishes
• Serves alcoholic beverages responsibly, requests identification, adheres to all unit and company alcohol service policies and procedures.
• Monitors guest needs on a continual basis ensuring all requests are promptly fulfilled; handles any guest complaints
• Replenishes food on buffet lines (if applicable)
• Maintains a safe and clean environment for guests and fellow team members
• Breaks down event according to company procedures

More about you

• Must be 16 or older
• Minimum of 3 months’ previous experience in food and beverage service preferred
• Excellent guest service skills
• Ability to work quickly and efficiently in a fast-paced environment
• Strong communication skills, including listening skills and ability to take food and beverage orders and fill those orders correctly
• No high school diploma or GED required

Physical requirements

• Ability to stand or walk, including up and down stairs, for entire length of shift
• Ability to lift up to 35 pounds
• Mobility to maneuver between tables

Shift details

Day shift
Evening shift
Holidays
Weekends

Source: Hospitality Online