Banquet Server

Churchill Downs Incorporated; Berlin (MD); On-site; USD 6,888,000 - 9,643,000; Full time

Job summary

Ocean Downs Casino in Berlin, Maryland is seeking a server to create a fun, entertaining environment and deliver exceptional guest service. You will greet guests, take orders, and ensure accurate cash handling while working on a fast-paced casino floor.

The position offers a pay of $6 per hour with opportunities to join a dedicated team in a premier gaming and hospitality venue. This role supports events, beer/wine service, and guest satisfaction in a collaborative setting.

Qualifications

• High School Diploma or Equivalent preferred.
• TiPS Certification required.
• Previous server experience preferred.

Responsibilities

• Greet and serve guests in a friendly and efficient manner.
• Operate POS system and handle cash and transactions accurately.
• Record all Food & Beverage revenues and related receipts.
• Assist with room setup, banquet events, and service areas as needed.
• Monitor guest alcohol consumption in compliance with policies and laws.

Skills

English proficiency

Communication skills

Fast-paced environment

Education

High School Diploma or Equivalent

TiPS Certification

Job description

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Located in Berlin, Maryland, Ocean Downs Casino is a premier entertainment destination offering exciting gaming experiences, live harness racing, and exceptional hospitality. As part of Churchill Downs Incorporated, we are committed to creating an inclusive and engaging workplace where team members thrive. We value diverse perspectives and believe collaboration drives innovation and success. At Ocean Downs, we foster a culture of respect, continuous learning, and growth—empowering our team to deliver unforgettable experiences for our guests while achieving our shared vision.

JOB SUMMARY

Exciting opportunity to work at Ocean Downs Casino only 10 minutes from the beautiful beaches and boardwalk of Ocean City, MD! Have fun in the sun while pursuing an exciting career in the casino industry. Work with an awesome team while ensuring a good time for our guests. If you possess the desire to work for a great company, then we would love to have you! The pay for this position is $6 per hour.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
• Greets and serves guest in a friendly and efficient manner.
• Operates P.O.S. System and makes accurate cash and financial transactions.
• Accurately records all Food & Beverage revenues and corresponding receipt of money, credit cards, complimentaries and coupon settlements.
• Assists with room set up following the floor plan as well as banquet event order.
• Assists with table setting, buffet setups, displays and bars following the banquet event order.
• Prepares all settlement paperwork in a consistent and organized manner.
• Assists with closing down and clean up of banquets.
• Monitors alcohol consumption by guest, adhering strictly to Company Policy & Maryland Law.
• Maintains inventory and restocks all items and products in area as needed.
• Ensures that work area is clean and sanitary.
• Relays all guest compliments and complaints to Food & Beverage Management.
• Promotes outstanding customer relations.
• Promotes honesty and trust among the team.
• Performs all other duties as assigned.

REQUIRED SKILLS AND ABILITIES

• Ability to read, write, speak, understand or communicate in English sufficiently to perform the necessary functions of this position.
• Ability to consistently comprehend, retain and execute written, verbal and demonstrated directions, explanations and guidance.
• Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management.

EDUCATION AND EXPERIENCE

• Previous server experience preferred.
• High School Diploma or Equivalent Preferred.
• TiPS Certification Required.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• Must be able to lift twenty (20) pounds without difficulty, repeatedly.
• Must be able to sit, walk or stand for extended periods of time without difficulty.
• Must be able to work a flexible schedule based on business needs which includes days, evenings, nights, weekends and holidays.
• Must be able to obtain and keep a License issued by the Maryland State Lottery Agency required of all Gaming Establishment employees

OCEAN DOWNS CASINO

OceanDowns has been delivering exceptional entertainment experiences in Maryland’s Eastern Shore region, combining horse racing, casino gaming, live events, and dining—all in a community-focused setting that celebrates the spirit of Eastern Shore hospitality.

All qualified applicants and employees will receive consideration for employment, promotion, or other employment opportunities without regard to: race, color, religion, sex (including pregnancy), age, national origin, marital status, sexual orientation, gender identity, genetic information, military status, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.