Banquet Server

Washington Golf and Country Club, Incorporated; Arlington (VA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Career Development in Club Management.

Supportive leadership and a culture of

401(k) Retirement Plan

401(k) matching

Dental insurance

Flexible schedule

Health insurance

Paid time off

Vision insurance

Flexible Spending Accounts

Vacation and paid time off

Job summary

The Washington Golf and Country Club (WGCC) seeks a Banquet Server to join our team in Arlington, VA. You will execute successful events with attentive, polished service in a fast-paced, team-oriented environment focused on exceptional hospitality.

Responsibilities include setting up event spaces, serving during buffets and plated meals, providing beverages, and maintaining high standards of cleanliness and guest satisfaction throughout the event. Full-time and part-time roles available.

Qualifications

• At least 18 years of age.
• Polished, professional appearance.
• Strong organization and coordination skills; ability to meet deadlines in a fast-paced environment.
• Quality and safety standards maintenance.
• Strong oral and written communication with a wide range of constituents.
• Excellent interpersonal/relationship-building and customer service skills.

Responsibilities

• Review daily banquet events to determine location, style, and setup needs.
• Inspect event space for presentation and cleanliness ahead of openings.
• Ensure proper stocking and polishing of silverware, glassware and tableware for events.
• Set up event spaces with tables, chairs, linens and buffets.
• Provide tableside service and beverage service during events.
• Greet members and guests and handle serving of hors d’oeuvres and meals.
• Maintain tableside service quality throughout buffets and plated meals.
• Clean and restock linens and silverware at event end and secure storage for equipment.
• Adhere to alcohol service policies and report issues to management.

Skills

Customer service

Communication

Multitasking

Hospitality

Teamwork

Professional appearance

Job description

Description

Founded in 1894, The Washington Golf & Country Club (WGCC) is one of the nation's most distinguished private clubs, celebrated for its traditiion of excellence, refined atmosphere, and outstanding member service. With panoramic views of the D.C. skyline and a legacy of hospitality spanning more than a century, WGCC offers an extraordinary member and guest experience- and we're looking for a Banquet Server to join our team!

The Banquet Server at WGCC plays a key role in executing successful events by providing attentive, polished, and efficient food and beverage service. This position is ideal for individuals who enjoy working in a fast-paced, team-oriented environment and take pride in excellent hospitality.

Responsibilities

• Review Daily Banquet Events to determine location, event style, and set up needs
• Attend staff meetings including pre-shift (line-up) sessions as required
• Inspect the event space prior to opening to ensure its presentation and cleanliness
• Under direction of the Banquet Manager, ensure that appropriate levels of silverware, glassware, and silverware are stocked and polished for each event
• Set-up event spaces, including setting tables, chairs, linens, place settings, buffets, and stationed food items.
• Greet Members and Guests upon arrival
• Hand-Pass or station hors devours as applicable to the event
• Provide beverages or cocktail service as applicable to the event
• Provide water service to tables as they are seated
• Provide excellent tableside service during buffets and plated meal services. In the case of plated meal services, serving each course in accordance with the timeline of the event
• Offer tableside beverage service, either from the Event Bar or in accompaniment to dinner service
• Maintaining standards of table cleanliness and tableside service throughout the duration of the event
• At the conclusion of the event, ensuring all linens, silverware, plateware, and glassware is cleaned and restocked to its appropriate area.
• Ensure that all food displays are properly broken down and all chafers, heat lamps, risers, and other equipment is properly stored.
• Perform clean-up and closing duties as assigned by manager
• Maintain a clean Back-Of-House work-space
• Review up and coming events and stock polished silverware, glassware, and plateware accordingly
• Complete any and all additional duties assigned by Banquet Manager
• Advise manager on any complaints as soon as they occur
• Consistently complies with all state, local, and Club laws and policies relating to the service of alcohol; informs manager if service to a member or guest is questionable

Requirements

• Experience that is directly related to the duties and responsibilities specified
• Must be at least 18 years of age
• Demonstrated polished, professional appearance and presentation
• Demonstrated organization and coordination skills and ability to meet deadlines and ability to multi-task in a sporadic, fast-paced environment
• Ability to maintain quality and safety standards
• Strong reasoning ability and critical thinking skills
• Demonstrated strong oral and written communication skills to a wide variety of constituents
• Excellent interpersonal/relationship-building skills
• Proven record of providing excellent internal and external customer service
• Ability to work nights, weekends, and holidays

Physical Demands and Work Environment

• Must be able to stand, walk, squat, reach, bend, climb, clean, walk on rough ground and lift up to 20 pounds
• Must be able to handle hot and cold interior and exterior conditions and exposure to dust, fumes and gases
• Independent mobility

Employment Eligibility

Candidates must be authorized to work in the United States at the time of hire and must be able to perform work without the need for employer sponsorship, now or in the future. Washington Golf and Country Club does not provide employment-based visa sponsorship.

Equal Opportunity Employer

Washington Golf and Country Club is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We comply with all applicable federal, state, and local employment laws.

At WGCC, our team is the foundation of the member experience. We value professionalism, teamwork, and a service-first mindset, and we take pride in creating a welcoming environment for both our members and our employees.

Pay Rate: $16.00 - $18.00 per hour, commensurate with experience.

Full-time and Part-time positions available.

We offer

• Career Development in Club Management.
• Supportive leadership and a culture of excellence
• 401(k) Retirement Plan
• 401(k) matching

Benefits for Full-time employees include:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Medical, Dependent, and Transportation Flexible Spending Accounts
• Vacation and paid time off