Banquet Operations Lead — Luxury Events

InterContinental Hotels Group; Los Angeles (CA); On-site; USD 41,000 - 58,000; Full time

Job summary

The InterContinental Los Angeles Downtown is seeking a Banquet Supervisor to lead setup, service and breakdown of banquet functions. You will coordinate with Kitchen Staff, manage guest requests and supervise banquet teams to ensure flawless events.

Applicants should have at least one year in banquet service, be able to lift up to 75 pounds, and hold an alcohol awareness or food handler permit. The role offers competitive pay and benefits in a luxury hotel environment.

Qualifications

• Basic reading, writing and math skills and one year experience in banquet service or set-up. Large and/or luxury hotel experience preferred.

Responsibilities

• Lead the set-up and break-down, service and clean up, of banquet functions during assigned shift.
• Work closely with Kitchen Staff to communicate speed of service, client numbers, and special requests.
• Set up, serve and/or break down of banquet functions. Assign work and monitor the performance of scheduled banquet staff. Provide training and corrective instructions. Alert management of potentially serious issues.
• Greet guests upon arrival. Respond to guest requests and/or complaints in a prompt and professional manner.
• Participate in pre-function meeting and review all information pertinent to service and set up of group.
• Inspect scheduled function areas/rooms, table set-ups, bar set-ups, buffet tables, receptions and coffee breaks for cleanliness, attractiveness, and proper layout.
• May handle incoming/outgoing boxes and exhibit materials.
• Perform other duties as assigned.

Skills

Communication

Leadership

Guest service

Job description

The InterContinental Los Angeles Downtown is seeking a Banquet Supervisor to lead setup, service and breakdown of banquet functions. You will coordinate with Kitchen Staff, manage guest requests and supervise banquet teams to ensure flawless events.

Applicants should have at least one year in banquet service, be able to lift up to 75 pounds, and hold an alcohol awareness or food handler permit. The role offers competitive pay and benefits in a luxury hotel environment.