Banquet Operations Lead

Hershey Entertainment & Resorts Company; Hershey (PA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Free Hersheypark admission

Employee discounts

Medical, dental, vision coverage

401K contribution

Paid time off

Job summary

Hershey Lodge in Hershey, PA is seeking an Assistant Banquet Manager to oversee arrangements and banquets staff, ensuring service standards across operations. This full-time role includes perks like free park admission and comprehensive benefits.

The position requires 2+ years related experience, 1+ year supervisory experience, and ServSafe/RAMP certifications, with a valid driver's license. Equal opportunity employer.

Qualifications

• Minimum of 2 years of related experience in banquets or similar hospitality role.
• Minimum of 1 year supervisory experience in a hospitality setting.
• Post-Employment - ServSafe and RAMP Certifications.
• Must have a valid Driver's License.
• Completion of high school or GED.

Responsibilities

• Supervise Arrangements and Banquets employees; schedule, train, payroll, and enforce standards.
• Rotate and assist in Convention Center Beverage Department coverage.
• Liaise with Convention Services, General Kitchen, Culinary, and Beverage teams.
• Create decorative buffet and hors d’oeuvres presentations aligned with standards.
• Maintain positive relations with employees and guests; respond promptly to requests.
• Train staff in safety and sanitation per SOPs and health guidelines.
• Convey information and meet deadlines; multi-task and handle service challenges.
• Participate in Manager on Duty rotation and other duties as assigned.

Skills

2 years experience

1 year supervisory

Team supervision

Guest service

Education

High school diploma or GED

ServSafe Certification

RAMP Certification

Job description

Hershey Lodge in Hershey, PA is seeking an Assistant Banquet Manager to oversee arrangements and banquets staff, ensuring service standards across operations. This full-time role includes perks like free park admission and comprehensive benefits.

The position requires 2+ years related experience, 1+ year supervisory experience, and ServSafe/RAMP certifications, with a valid driver's license. Equal opportunity employer.