Assistant Manager of Banquets

Hersheypark; Hershey (PA); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Free admission to Hersheypark

Medical, Dental & Vision coverage

401K & Paid time off

Job summary

Hershey Lodge, an award-winning resort, is seeking an Assistant Banquet Manager. This full-time role oversees the Banquets staff and ensures banquet service standards across the operation.

As a Hershey Lodge team member you’ll enjoy perks like free admission to Hersheypark and robust benefits including medical, dental and vision coverage, 401K, and paid time off.

Qualifications

• Minimum of 2 years of related experience.
• Minimum of 1 year supervisory experience.
• Post-Employment - ServSafe and RAMP Certifications.
• Must have a valid Drivers' License.
• Completion of high school or GED.

Responsibilities

• Supervise Arrangements and Banquets staff; schedule, train, payroll, enforce service standards.
• Rotate and assist in Convention Center Beverage Department coverage.
• Act as liaison with Convention Services, General Kitchen, Culinary, and Beverage departments.
• Create and design decorative buffet and hors d’oeuvres presentations.
• Maintain positive employee and guest relations by anticipating needs and responding promptly.
• Train Arrangements and Banquets staff in safety and sanitation per SOPs and Health guidelines.
• Convey information and work within strict deadlines.
• Multi-task and react to service challenges.
• Participate in the Manager on Duty rotation and perform other duties.

Skills

Supervisory experience

Education

High School Diploma or GED

ServSafe Certification

RAMP Certification

Valid Driver's License

Job description

Join the team at Hershey Lodge, an award-winning resort best known for being warm, welcoming, and distinctly Hershey. Offering 665 guest rooms and 100,000 square feet of function space, Hershey Lodge provides convenience and comfort for families and guests of all ages. We hope you'll enjoy the sweet hospitality and iconic chocolate details around every corner.

The Assistant Banquet Manager position is available with the Hershey Lodge. This position is primarily responsible for overseeing the arrangements and banquets staff, and to enforce banquet service standards across the operation.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Supervise both the Arrangements and Banquets employees; schedule, train, process payroll, evaluate and enforce service standards.*
• Rotate and assist in coverage with Convention Center Beverage Department*
• Act as a liaison with the Convention Services, General Kitchen, Culinary, and Beverage departments.*
• Create and design decorative and creative buffet and hors d’oeuvres presentations in line with our standards.*
• Maintain positive employee and guest relations by anticipating needs and responding promptly to all requests.*
• Perform and Assist in the training of all Arrangements and Banquets employees in safety and sanitation according to SOPs and Department of Health guidelines.*
• Convey information and work within strict deadlines.*
• Multi-task and react quickly and effectively to all service challenges.*
• Participate in the properties Manager on Duty rotation and perform other duties as assigned.

Qualifications:

• Minimum of 2 years of related experience.
• Minimum of 1 year supervisory experience.
• Post-Employment - ServSafe and RAMP Certifications
• Must have a valid Drivers' License
• Completion of high school or GED

Job Demands:

While performing the duties of this job, the employee is required to:

• Lifting Occasional (<33%) (lbs maximum weight)
• Bending Occasional (<33%)
• Standing Frequent (34-66%)
• Walking Frequent (34-66%)

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.