Banquet Manager: Lead High-Volume Events & Guest Service

Stadium Scene; Charlottesville (VA); On-site; USD 68,000 - 83,000; Full time

Job summary

The Boar's Head in Charlottesville, VA is seeking an experienced Banquet Manager to oversee planning, coordination, and execution of banquet events. You will ensure BEOs are followed and guest service remains extraordinary, coordinating with Catering, Conference Services, Culinary, Housekeeping, Engineering, and other departments.

You will lead staffing, training, and coaching banquet staff, monitor labor costs, inventory, purchasing, payroll, and departmental expenses, and conduct daily BEO and

Qualifications

• Bachelor's Degree in Hotel/Restaurant Management or equivalent experience.
• 2-5 years of experience as a Banquet Manager in a high-volume, high-quality organization.
• Experience leading, training, and supervising staff.
• Knowledge of Banquet Event Orders (BEOs) and event execution.
• Strong organizational and communication skills.
• Ability to manage staffing and labor costs.
• Experience with inventory, purchasing, and departmental expenses.
• Strong guest-service and problem-solving skills.
• Ability to work in a fast-paced, hands-on environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Oversee planning, coordination, and execution of banquet functions according to BEOs.
• Coordinate with Catering & Conference Services, Culinary, Housekeeping, Engineering and other departments.
• Oversee room setups and event execution.
• Staffing, training, and coaching banquet employees.
• Conduct daily BEO and departmental meetings.
• Monitor labor and departmental costs; manage inventory and purchasing.
• Handle payroll, billing, and operational records.

Skills

Staff leadership

Organizational skills

Communication skills

Guest-service

Problem-solving

Education

Bachelor's Degree in Hotel/Restaurant Management

Job description

The Boar's Head in Charlottesville, VA is seeking an experienced Banquet Manager to oversee planning, coordination, and execution of banquet events. You will ensure BEOs are followed and guest service remains extraordinary, coordinating with Catering, Conference Services, Culinary, Housekeeping, Engineering, and other departments.

You will lead staffing, training, and coaching banquet staff, monitor labor costs, inventory, purchasing, payroll, and departmental expenses, and conduct daily BEO and