Banquet Manager-52610

Auro Hotels Management; Orlando (FL); Vor Ort; USD 50.000 - 70.000; Vollzeit

Zusammenfassung

Auro Hotels Management is seeking a Banquet Manager to lead banquet functions in line with brand standards in Orlando, Florida. You will supervise setup, execution and breakdown of events, coordinate with catering and kitchen teams, and ensure guest satisfaction throughout each function.

Responsibilities include managing budgets, setting departmental goals, maintaining records, and training staff on service standards, safety, and regulatory compliance.

Qualifikationen

• High school diploma or GED or equivalent required.
• Equal Employment Opportunity and E-Verify Employer. All applicants subject to background and substance abuse screening prior to any offer of employment.

Aufgaben

• Direct banquet functions in accordance with AURO Hotels brand standards.
• Ensure banquet setup, execution and breakdown; develop attractive table settings and coffee break setups.
• Operate department within budgetary guidelines and adapt to actual business conditions.
• Set goals for the department and communicate them to banquet associates.
• Develop and implement policies and controls on banquet operations (service standards, food handling, safety, sanitation).
• Prepare and tabulate banquet checks and maintain gratuity distribution records.
• Interact with guests, greet meeting/function planners, resolve complaints and report issues to the hotel chef.
• Maintain communication with Banquet staff; meet regularly and coordinate with other departments.
• Coordinate with Catering staff on events, cover counts and guest feedback; liaise between guests and hotel departments.
• Ensure adherence to regulations on service, handling and storage of alcoholic beverages; train staff to handle intoxicated guests.
• Supervise handling and storage of banquet furniture/equipment; schedule cleaning of rooms and service areas; manage supplies.
• Communicate with kitchen on cover counts and other food-related issues.

Ausbildung

High school diploma or GED

Jobbeschreibung

The purpose of the Banquet Manager is to direct banquet functions in accordance with AURO Hotels and Brand Standards.

Essential Job Functions

• Ensure that all food and beverage associates consistently adhere to uniform, grooming and appearance standards.
• Ensure the proper set‑up, execution and breakdown of banquet functions. Develop creative and attractive table settings, coffee break set‑ups, buffets, etc.
• Operate department within budgetary guidelines and in response to actual business conditions.
• Establish goals for the department and communicate those to banquet associates.
• Develop and implement policies and controls on issues concerning Banquet operations to include, service standards, food and equipment handling, safety, breakage and sanitation, etc.
• Prepare and tabulate banquet checks, follow procedures for processing of banquet checks, and banquet recaps. Maintain accurate records on gratuity distribution.
• Interact effectively with guests,and greet meeting/function planners. Resolve guest complaints and operational problems and exercise effective decision‑making ability. Report food related problems to hotel chef.
• Maintain effective communication with Banquet staff, be responsive to staff suggestions and concerns and work to resolve problems. Meet regularly with staff and ensure that staff is kept aware of issues relating to Banquet department and general hotel operations. Attend meetings as scheduled and maintain effective working relationship with all hotel departments.
• Communicate effectively with Catering staff on all banquet events, guest comments and complaints, cover counts etc. Coordinate details of events with and act as a liaison between guest and hotel operating departments.
• Ensure adherence to all regulations concerning the service, handling and storage of alcoholic beverages. Train staff on procedures for discontinuing service to and handling of intoxicated guests and assist when needed.
• Supervise the proper handling and storage of all Banquet furniture, fixtures, equipment, and supplies, schedule cleaning of function rooms and service areas, and assign cleaning tasks to staff.
• Ensure department is stocked with adequate supplies of all service ware, linen, condiments, dairy products, juices and all other items used during service. Ensure that staff is trained on and follows storeroom and requisition procedures.
• Communicate with kitchen on cover counts and any other food‑related issues.

Experience/Education

High school diploma or general education degree or equivalent combination of education and experience required.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.

Location(s)

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Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.