Banquet Manager

Four Seasons; Wyoming; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Discounted housing

Employee Travel Program

Medical insurance

Dental insurance

Vision insurance

5 weeks PTO

Retail discounts

Spa discounts

F&B discounts

Free cafeteria meals

Free dry cleaning

Discounted ski passes

Ski storage

Job summary

Four Seasons Jackson Hole is seeking a Banquet Manager to lead all aspects of banquet operations, coordinating spaces and events with precision. You will supervise staff, ensure guest satisfaction, and partner with culinary and dining teams to deliver exceptional experiences.

The role requires leadership, strong communication, and flexibility to work early mornings, evenings, weekends, and holidays. A college degree is preferred, and legal US work authorization is required.

Qualifications

• Exceptional knowledge of food & beverage and creative flair.
• Strong leadership and interpersonal skills.
• Experience in banquets and catering services.
• Flexible schedule including early mornings, evenings, weekends and holidays.
• Legal work authorization in the United States.

Responsibilities

• Oversee all facets of Banquets and coordinating event spaces.
• Coordinate setup and service of all functions in the resort.
• Coach, recognize, and supervise the Banquet staff.
• Promote guest satisfaction and upsell where appropriate.
• Handle complaints and special requests for guests and clients.
• Meet with culinary and dining staff to plan events.
• Estimate food and beverage needs and check orders.
• Attend weekly operational meetings and align with hotel strategy.
• Ensure highest level of food quality and service according to Four Seasons standards.
• Manage labor costs and operating expenses.
• Assist in other areas of Food & Beverage division when needed.

Skills

Leadership

Guest service

Banquets/catering

Interpersonal skills

Education

College degree preferred

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location

No matter the season, Jackson Hole offers a lifestyle built around outdoor adventure, meaningful connections, and unforgettable moments. Surrounded by the iconic peaks of Grand Teton and the natural beauty of nearby Yellowstone National Park, Four Seasons Resort and Residences Jackson Hole offers more than a workplace. It's an inspiring place to grow your career, build community, and explore year-round. From world renowned skiing and snowboarding in the winter to hiking, wildlife viewing, and endless outdoor recreation throughout the warmer months, there's always something new to discover in heart of the American West.

Responsibilities

• The Banquet Manager oversees all facets of Banquets and coordinating event spaces.
• Coordinates the set-up and service of all functions in the resort.
• Coordinates, coaches, provide recognition, disciplines, and supervises the Banquet staff.
• P romote good public relations, promote and upsell to guests, customizing where necessary to meet and exceed guests' needs.
• Handle complaints, concerns or special requests for employees, guests, clients, and group contacts.
• Regularly meets with culinary and dining room staff to share information and plan special events.
• Estimates food and beverage needs, including meats, poultry, fish and seafood, supplies, beverages and equipment.Receives and checks orders to ensure they adhere to specifications.
• Attends weekly operational meetings and communicates messages to create alignment with hotel strategic plan
• E nsure our guests receive the highest level of food quality and service, while maintaining Four Seasons service standards.
• Manage labor cost and operating expenses
• Assists in other areas of Food & Beverage Division when needed.

Preferred Qualifications

• Exceptional knowledge of food & beverage, and creative flair.
• Knowledge of guest service, banquets/catering.
• Excellent leadership skills and strong interpersonal skills.
• Must be willing to work a flexible schedule in order to accomplish all major responsibilities. This will include early mornings, evenings, weekends and holidays.
• Some travel may be required.
• Two to three years previous employment in a related position. A college degree is preferred.
• Successful candidate must possess legal work authorization in the United States

Benefits!

• Discounted housing available
• Employee Travel Program!
• Medical, dental and vision insurance for you and your family
• 5 Weeks PTO
• Retail, spa and F&B discounts
• Free Employee Cafeteria meals
• Free uniform dry cleaning
• Discounted/transferable ski passes
• Free ski storage

Four Seasons is an Equal Opportunity,affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal