Assistant Director of People & Culture

Four Seasons; Wyoming; On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Discounted housing

Employee Travel Program

Medical, dental and vision insurance

5 Weeks PTO

Retail, spa and F&B discounts

Free Employee Cafeteria meals

Free uniform dry cleaning

Discounted ski passes

Free ski storage

Job summary

Four Seasons Resort Jackson Hole is seeking a senior People & Culture leader to oversee Talent Acquisition, benefits, employee relations and a strategic HR agenda. The role will shape an inclusive culture, drive engagement, and ensure legal compliance across hotel operations.

You will partner with the Director to execute people strategies that align with business goals, balance strategic and tactical needs, and support workforce development while maintaining the highest standards of guest

Qualifications

• Brave problem solver with strong business sense.
• Exceptional interpersonal communication and relationship-building with high EI.
• Catalyst for change while promoting growth mindset.
• Willingness to work evenings, weekends and holidays to meet responsibilities.
• Minimum of 3 years' experience in Human Resources Management.

Responsibilities

• Manage day-to-day People & Culture office and oversee TA Manager, Supervisor, and Coordinator.
• Oversee benefits administration, employee relations, staff retention, and wage & hour compliance.
• Lead on-site investigations and advise on course of action.
• Drive employee engagement initiatives and best-in-class HR experiences.
• Provide guidance on performance management, succession planning and org development.
• Ensure compliance with employment laws and company policies.

Skills

Problem solving

Interpersonal skills

Change catalyst

Flexibility

HR leadership

Education

Hospitality Management or HR Degree

Tools

HR analytics tools

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

No matter the season, Jackson Hole offers a lifestyle built around outdoor adventure, meaningful connections, and unforgettable moments. Surrounded by the iconic peaks of Grand Teton and the natural beauty of nearby Yellowstone National Park, Four Seasons Resort and Residences Jackson Hole offers more than a workplace. It's an inspiring place to grow your career, build community, and explore year-round. From world renowned skiing and snowboarding in the winter to hiking, wildlife viewing, and endless outdoor recreation throughout the warmer months, there's always something new to discover in heart of the American West.

Responsibilities

• Manage the day to day People & Culture office, overseeing Talent Acquisition Manager, Supervisor and Coordinator.
• Assist the Director in overseeing benefits administration, employee relations, staff retention, communication to staff, wage & hour compliance, workers' compensation, immigration and legal matters related to hotel employees.
• Develop and execute people strategies that support business goals and foster a positive, inclusive workplace culture.
• Lead on site investigations, collaborating with the Director on course of action
• Champion employee engagement initiatives that promote a best-in-class employee experience.
• Provide strategic guidance on performance management, succession planning, and organizational development.
• Ensure compliance with employment laws, labor relations requirements, and company policies.
• Conduct regular audits in junction with the rest of the P&C team to ensure all systems are accurate and up to date
• Act as the head of division in the Director's absence
• Support People & Culture housing administrative duties when needed.
• Actively balance the requirements of being strategic and tactical and have a high degree of integrity for employee heart of the house spaces.
• Play an active role in our Wellness programs and are responsible for leading successful Diversity Inclusion and Belonging initiatives.
• Utilize HR technology and data analytics to improve processes and support decision-making.

Preferred Qualifications and Skills

• We are looking for an individual who is a brave problem solver, and has strong business acumen.
• Must show exceptional interpersonal communication, and relationship-building skills with a high degree of emotional intelligence.
• Individuals also need to be a catalyst for change and an employee champion while having a growth mindset.
• Must be willing to work a flexible schedule in order to accomplish all major responsibilities. This may include some evenings, weekends and holidays.
• Minimum of 3 years of experience in Human Resources Management.
• A Hospitality Management or Human Resources Degree qualification is preferred.
• Successful candidate must possess legal work authorization in the United States

Benefits!

• Discounted housing available
• Employee Travel Program!
• Medical, dental and vision insurance for you and your family
• 5 Weeks PTO
• Retail, spa and F&B discounts
• Free Employee Cafeteria meals
• Free uniform dry cleaning
• Discounted/transferable ski passes
• Free ski storage

Four Seasons is an Equal Opportunity, Affluent Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal