Banquet Manager

Mayflower Inn & Spa; Washington (CT); On-site; USD 40,000 - 80,000; Full time

Job summary

An exquisite country retreat seeks a passionate Event Coordinator to orchestrate memorable banquet events. In this role, you will lead a talented team, ensuring every detail aligns with client expectations. Your expertise in event planning and customer service will shine as you manage logistics, supervise staff, and resolve challenges with professionalism. Join a renowned luxury hideaway where your contributions will create unforgettable experiences in a stunning setting. If you thrive in a dynamic environment and have a knack for hospitality, this opportunity is perfect for you.

Qualifications

• 2+ years experience in event planning or hospitality with supervisory responsibilities.
• Strong customer service skills and attention to detail.

Responsibilities

• Plan and coordinate all aspects of banquet events.
• Supervise banquet staff and ensure excellent service.
• Communicate effectively with clients to meet their needs.

Skills

Event Planning

Customer Service

Supervisory Skills

Budget Management

Education

High School Diploma

Hospitality Management Degree

Job description

Take center stage in orchestrating memorable events. Your passion for hospitality and meticulous attention to detail will shine as you collaborate with our talented team of professionals.

• Plan and coordinate all aspects of banquet events, including logistics, setup, and execution, in accordance with client requirements.
• Supervise and lead banquet staff, ensuring they are well-trained and motivated to provide excellent service during events.
• Communicate effectively with clients to understand their needs, preferences, and expectations for each event, ensuring a high level of customer satisfaction.
• Manage logistical details such as room setup, audio-visual requirements, and catering, ensuring all elements align with event plans.
• Address and resolve issues or challenges that may arise during events promptly and professionally, maintaining a positive atmosphere for clients and guests.
• Assist in budgeting for banquet events, monitoring expenses, and ensuring cost-effective solutions while maintaining service quality.
• Implement and enforce quality control measures to uphold high standards of service and conduct post-event evaluations to identify areas for improvement.

Company Description

Located in the idyllic town of Washington in Connecticut, Mayflower Inn & Spa is an exquisite country retreat, nestled in 58 acres of beautifully landscaped gardens and woodland. Just two hours’ drive from New York City, it is renowned as one of northeast America’s most distinguished luxury hideaways. Memories are made easily when you stay at our boutique hotel in Litchfield County, a portal to a simpler time, where the definitive measure of the good life is in soul-stirring moments rooted in the idyllic countryside.

Qualifications

• 2 years experience in a similar position in a related setting with supervisory responsibilities.
• Hotel experience preferred

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

MFINN2013 LLC is an Equal Opportunity Employer, M/F/D/V. MFINN2013 LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, MFINN2013 LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.