Banquet Manager

Concord Hospitality Enterprises; Raleigh (NC); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Competitive wages

Benefits package

Tuition assistance

Discounted hotel rates

Job summary

Concord Hospitality Enterprises in Raleigh, NC is hiring a Banquet Manager to lead our hotel events, from receptions to trainings. You will oversee guest service, coordinate setup and service, and ensure timeliness and quality.

The role requires hotel banquet experience, a courteous, reliable team leader, and flexibility with schedules. Competitive salary range $60,000–$65,000 and a comprehensive benefits package are offered.

Qualifications

• Experience in hotel banquets.
• Customer service oriented and able to train staff.
• Flexible scheduling to meet event needs.

Responsibilities

• Provide exceptional guest service to all customers at events.
• Lead and motivate the team and ensure all quality standards are in place.
• Greet guests and accommodate all guests' needs during events.
• Answer questions regarding the menu and coordinate with guests.
• Deliver food and beverages from staging areas to guests as needed.
• Assist other servers during peak periods in serving meals.
• Train staff on plated and reception style service.
• Anticipate guest needs and monitor dining experience to ensure satisfaction.
• Respond promptly and courteously to requests.
• Oversee setup, execution, and cleanup for events.
• Perform side work to prepare for upcoming events.
• Keep service areas clean and safe at all times.

Skills

Hotel Banquet Experience

Job description

Description

We are hiring a Banquet Manager, $60,000 - $65,000

We are seeking individuals with a passion for serving others! Our hotel events offer excellent exposure for receptions, meetings, trainings, and reunions, creating opportunities for word-of-mouth referrals. To ensure success, we need a dedicated team focused on quality, service, and timeliness, where everyone works together to deliver exceptional experiences.

Responsibilities

• Provide exceptional guest service to all customers.
• Leads the team with motivation and direction and assures that all standards of quality are in place.
• Greet guests and be responsible for accommodating all guests' needs at the attendance of an event.
• Participate in good communication with guests with questions regarding the menu.
• Deliver food and beverages from staging areas to guests as needed to assist the team.
• Assist other servers during peak periods in delivering food and guest requests.
• Can train others on serving plated, and reception style meal services (training provided).
• Anticipate guest's needs and monitor the guests' dining experience to ensure satisfaction with food and service.
• Respond promptly and courteously to any requests.
• Oversee Setup, execution, and clean-up for an event.
• Performs side work to prepare for upcoming events.
• Assures all service areas are always kept clean and safe.

Benefits:

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. This position is eligible for a performance-based bonus, contingent upon the successful attainment of established objectives and eligibility.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Qualifications

Hotel Banquet Experience

Experience

• Required

  Hotel Banquet Experience

• Preferred

  Salary Range: $60,000 - $65,000

• Required

  Be courteous and respectful to guests, clients, co-workers.

• Required

  Be punctual, reliable and flexible with scheduling according to business needs.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality