Banquet Manager

Hilton President Kansas City; Kansas City (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Global travel benefits

Paid time off

Medical/Dental/Vision

401k match

Job summary

Hilton President Kansas City is seeking a Banquet Manager to lead the Banquet team and deliver exceptional events for our guests.

You will supervise banquet associates, coordinate with clients, review Banquet Event Orders, and ensure safety, quality and hospitality across all events at our historic downtown hotel.

Candidate will contribute to hiring, training, payroll and ensure consistent service, working closely with culinary and service teams to exceed guest expectations.

Qualifications

• Two years banquet or event management/supervisory experience required.
• Hotel experience preferred; Hilton experience preferred.
• Ability to lead, communicate effectively and work as part of a team.

Responsibilities

• Supervise and direct the Banquet associates including supervisors, captains, servers, and housepersons.
• Interview, hire recommendations, schedule, train, develop, coach and counsel staff; manage performance reviews.
• Oversee daily banquet operations to ensure service quality, safety, and compliance with Banquet Event Orders.
• Meet with customers to review Banquet Event Orders and address changes or issues.
• Prepare and review banquet checks and present for payment.
• Calculate service charges and payroll reporting.
• Monitor sanitation and maintenance of banquet areas and equipment.
• Adhere to attendance rules and be available to work regularly.
• Perform other duties as assigned.

Skills

Banquet management

Team supervision

Guest service

Tools

Audio/visual equipment

Job description

We believe hospitality makes the world a better place.

We are ambassadors – building connections between our guests and our community. We create a home away from home – enabling our guests to relax, recharge and focus on what they do best. We are proud to be locally owned and operated by Jury Hotel Group.

We are currently seeking a

Banquet Manager

This position will supervise the daily operations of the Banquet area/team to achieve outstanding customer satisfaction and service at the historical Hilton President. The Hilton President is a shining example of Kansas City's downtown renaissance. We are the official hotel of the Power & Light Entertainment District.

Qualifications

• Two years of banquet or event management/supervisory experience is required.
• Hotel experience preferred.
• Hilton experience preferred.

ESSENTIAL FUNCTIONS (other duties may be assigned)

• Supervise and direct the Banquet associates including supervisors, captains, servers, and housepersons.
• Interview, recommend hiring, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communication, recommend and conduct performance and salary reviews, recommend and compose discipline and termination, as appropriate.
• Supervise the daily operations of the Banquet area (order and maintain supplies, review set-up and food and beverage preparation and service) to ensure compliance with Banquet Event Orders, safety regulations and procedures and to ensure an optimal level of service, quality and hospitality.
• Meet with the customers to review the Banquet Event Order and to review any changes, issues and/or problems to ensure delivery of a quality product.
• Calculate and review the Banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment.
• Calculate and prepare the daily service charges and payroll ensuring accurate, prompt reporting.
• Monitor and control the maintenance/sanitation of the Banquet areas and equipment to protect the assets and ensure quality service.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Abilities

• Requires a working knowledge banquet/catering food and beverage services, policies and operations.
• Knowledge of audio/visual equipment.
• Ability to compile facts and figures in accordance with established procedures.
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player with or without reasonable accommodation.
• Knowledge of hotel operations, security and safety programs, personnel and labor relations, and local liquor laws.
• Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
• Able to set priorities, plan, organize, and delegate.
• Written communication skills to be concise, well organized, complete, and clear.
• Ability to work effectively under time constraints and deadlines.
• Command of the English language both written and verbal.
• Ability to be highly visible and interact with clients and operational departments during weddings and other events.
• Ability to anticipate problems and respond proactively.

BENEFITS

• Competitive pay - with the opportunity for annual reviews and increases.
• Travel benefits at Hilton properties around the world for you and your friends and family.
• Paid time off for vacations, holidays and other personal concerns.
• Comprehensive benefits package - including medical, dental and vision insurance programs.
• 401k program with a competitive company match.

Diversity makes us stronger. We welcome all qualified applicants. If you require accommodation to complete the application and/or interview process, contact Human Resources at [phone].

The Hilton President Kansas City and Jury Hotel Group (collectively the Company) is an equal opportunity employer. The Company does not discriminate in employment on the basis of race, color, age, sex, sexual orientation, gender, gender identity, religion, national origin (including ancestry), pregnancy, genetic information (including family medical history), physical or mental disability, military or veteran status, familial status, citizenship and/or immigration status or any other protected class, in accordance with applicable federal, state, and local laws.