Banquet Lead: Guest-Focused Event Maestro

San Diego Zoo Safari Park; San Diego (CA); On-site; USD 30,000 - 39,000; Full time

Job summary

San Diego Zoo Safari Park is seeking a Banquet Lead to oversee event execution, food and beverage service, and staff supervision for on-site banquet events. You will coordinate setup, maintain safety standards, and ensure top-notch guest experiences in a fast-paced environment.

The role emphasizes leadership, strong customer service, and teamwork within the Retail Management scope to deliver “Best in Class” catering at the Zoo and Safari Park.

Qualifications

• Two or more years of experience in a zoo or theme park environment preferred.
• Leadership and staff supervision experience preferred.
• Knowledge of food service safety and sanitation practices expected.

Responsibilities

• Oversee event operations, room setup, and food/beverage execution for banquet events.
• Lead banquet employees, train and coach staff, and ensure safety and service standards.
• Deliver best-in-class guest service from arrival to departure and educate guests on menu items.

Skills

Leadership

Customer service

Multitasking

Communication

Food service knowledge

Education

High School Diploma

Job description

San Diego Zoo Safari Park is seeking a Banquet Lead to oversee event execution, food and beverage service, and staff supervision for on-site banquet events. You will coordinate setup, maintain safety standards, and ensure top-notch guest experiences in a fast-paced environment.

The role emphasizes leadership, strong customer service, and teamwork within the Retail Management scope to deliver “Best in Class” catering at the Zoo and Safari Park.