Banquet Houseperson

Crescent Hotels & Resorts; Tulsa (OK); Sur place; USD 15 000 - 23 000; Plein temps

Résumé du poste

Crescent Hotels & Resorts in Tulsa, OK seeks a Banquet Houseperson to expertly set up function rooms for events, assist with coffee breaks, buffets, and bars, and perform timely breakdowns and resets with minimal supervision. You will maintain cleanliness, handle equipment, ensure sanitation, and respond to guest needs, with open availability for early mornings, late evenings, weekends and holidays.

This role supports the Banquet Captain and managers, contributing to flawless event presentation

Qualifications

• Must demonstrate physical stamina and ability to lift and move equipment.
• Ability to provide courteous guest service during event setup and teardown.
• Comfort working in a fast-paced banquet environment with a team.

Responsabilités

• Set up function rooms, coffee breaks, buffets, and bars per the BEO.
• Perform timely breakdowns and resets and ensure rooms are clean after events.
• Utilize knowledge of equipment and setup styles for meeting rooms.
• Maintain superior sanitation and presentation of rooms and utensils.
• Respond to guest needs and coordinate with banquet staff for smooth events.

Connaissances

Physical stamina

Customer service

Teamwork

Adaptability

Description du poste

As a Banquet Houseperson you are responsible for the proper execution of the set-up of all banquet functions, including breakdown and resets, with minimal supervision. This role is crucial for ensuring the flawless presentation and physical execution of all resort events. Banquet Housepersons may be called on to perform other banquet duties as needed. This position does require open availability for early mornings, late evenings, weekends and holidays as needed.

Essentials Of Job

• Execute the proper setting up of function rooms, coffee breaks, buffets, and bars as needed, using the Banquet Event Order (BEO) as a reference.
• Perform breakdowns and resets promptly, ensuring function rooms are cleaned after every event.
• Utilize knowledge of various types of equipment and set up styles used in meeting rooms.
• Ensure superior service and sanitation standards; all rooms and tabletop utensils must be detailed and presentable before every function.
• Respond to guest needs as requested.

Operational Support and Safety

• Ensure all departmental equipment is in working order and participate in preventative maintenance.
• Conduct daily inspection of banquet hallways, meeting rooms, storerooms, and public areas.
• Participate in pre-shift communication with fellow staff and supervisors for every function.
• Maintain daily exchange of information between the Banquet Captain, Manager, and line-level associates.
• Follow all company safety and security policies and procedures.
• Maintain a clean, safe, and environmentally responsible work environment.
• Report maintenance needs, accidents, injuries, and unsafe work conditions immediately.

Physical Requirements

• Must have the physical strength, stamina, and agility to perform the assigned duties.
• The employee must frequently lift and/or move up to 50 pounds (e.g., tables, chairs, and equipment).
• Physical ability to perform the functions of the job, which includes lifting and moving large equipment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.