Housekeeping Houseperson

Embassy Suites Cleveland Beachwood; Beachwood (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

On Demand Pay

Pet Insurance

401k Plan

Hotel Discounts

Shoes for Crews

Job summary

Waterford Hotel Group is seeking a Housekeeping Houseperson to maintain a welcoming lobby and public areas, delivering friendly service and clean spaces for guests. You will support routine cleaning, restocking, and reporting maintenance needs as part of a collaborative team.

The role emphasizes attention to detail, reliability, and the ability to work both independently and with others in a fast-paced hotel environment.

Qualifications

• Keen eye for detail, time management and great customer service.
• Pleasant, friendly demeanor.
• Able to work as a team and independently.
• Flexible working hours.
• Ability to work with little supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Must pass a background check.
• Ability to follow instructions.

Responsibilities

• Greeting guests and responding to queries.
• Sweeping and mopping floors.
• Vacuuming carpets.
• Dusting and polishing furniture.
• Emptying trash containers.
• Restock and clean housekeeping closets.
• Cleaning public areas, such as corridors.
• Reporting any technical issues and maintenance needs.
• Returning and restocking cleaning supplies at shift end.

Skills

Attention to detail

Time management

Customer service

Teamwork

Flexibility

Independence

Physical stamina

Background check

Instruction following

Job description

ABOUT US

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We celebrate your successes, your strengths will be appreciated, and a place where each of us can truly be ourselves. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.

Houseperson Overview:

As a Housekeeping Houseperson with Waterford Hotel Group, you will have the opportunity to create a clean and inviting lobby and public area for the arrival of our guests. A housekeeping house person is a very important role within the hotel wearing many hats and delivering excellent customer service with a smile.

Responsibilities include:

• Greeting guests and responding to queries.

• Sweeping and mopping floors.

• Vacuuming carpets.

• Dusting and polishing furniture.

• Emptying trash containers.

• Restock and clean housekeeping closets.

• Cleaning public areas, such as corridors.

• Reporting any technical issues and maintenance needs.

• Returning and restocking cleaning supplies at shift end.

Job Requirements:

If you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you:

• A keen eye for detail, time management and great customer service skills.

• Pleasant and friendly demeanor.

• Able to work as a team and independently.

• Flexible working hours.

• Ability to work with little or no supervision while meeting high-performance standards.

• Physical mobility and stamina.

• Must be able to pass a background check

• Ability to follow instructions.

WATERFORD HEALTH AND WELLNESS

Health Insurance is available on the first of the month after hire !

We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.

We know that life gets in the way, and YOU deserve to recharge.

Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!

EXCITING EXTRAS

• On Demand Pay - Why wait for pay day – get your pay when you need it 24/7.
• Pet Insurance - We cover the whole family, and all associates are eligible for discounted pet insurance.
• 401k Plan - Nobody wants to work forever, start planning for your future now.
• Hotel Discounts - It’s one of the biggest industry perks.
• Shoes for Crew s - All associates are eligible for a shoe subsidy through Shoes for Crews.

For more information, please visit our website at waterfordhotelgroup.com

EOE/M/F/D/V