Banquet Houseperson

Performance Hospitality; Orlando (FL); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with company match

Paid Time Off (PTO)

Professional development

Employee discounts

Job summary

Performance Hospitality seeks a dedicated Banquet Houseperson for our Orlando event spaces. You will read BEOs, stage rooms, and manage furniture, linens, and décor to precise specifications. You’ll support quick turnovers and maintain clean, safe service areas between events.

You’ll also handle basic AV setup, ensure proper safety practices, and coordinate with Banquet Captains, Culinary, and Engineering to meet guest expectations. Weekend and holiday availability is required.

Qualifications

• Prior banquet houseperson/event setup or facilities experience preferred (will train reliable, hardworking candidates).
• Able to read BEOs, diagrams, and follow written/verbal instructions; strong attention to detail and pace.
• Customer-service mindset; clear, courteous communication over radio and in person.
• Comfortable using carts, dollies, basic hand tools; basic AV familiarity a plus.
• Flexible availability, including late nights, weekends, and holidays; dependable attendance.
• Food Handler and/or OSHA10 preferred (or willing to obtain).

Responsibilities

• Room Setup & Strike: interpret BEOs and floor diagrams; set/reset tables, chairs, risers, dance floors, podiums, coat racks, pipe & drape, and décor to specifications.
• Logistics & Inventory: pull, deliver, and return banquet equipment; track counts of tables, chairs, linens, skirting, staging, and signage.
• Cleanliness & Stewarding Support: keep event spaces and service hallways clean; stage and return linen; support dish/pan returns.
• AV & Utilities (Basic): place/strike basic AV; coordinate with AV team for advanced setups; check lighting/thermostats.
• Safety & Compliance: follow safe lifting, OSHA guidelines, fire code egress; report issues promptly.
• Guest & Team Support: respond quickly to changes; partner with Banquet Captains, Culinary, and Engineering.

Skills

Customer service

BEOs reading

Attention to detail

Radio communication

AV familiarity

Tools

Carts and dollies

Basic hand tools

Job description

Job Details: Job Location: Courtyard by Marriott - Orlando, FL 32819, Position Type: On Call, Salary Range: $16.83 - $16.83 Hourly, Job Category: Hospitality - Hotel, The Banquet Houseperson sets the stage—literally. You’ll read BEOs/diagrams, stage rooms, move and maintain event furniture/equipment, support quick turnovers, and keep back‑of‑house areas organized and safe so every meeting, wedding, and celebration runs on time and to spec.

Key Responsibilities

• Room Setup & Strike
  • Interpret BEOs and floor diagrams; set/reset tables, chairs, risers, dance floors, podiums, coat racks, pipe & drape, and décor to specifications.
  • Execute quick flips/turnovers between events; verify room appearance, alignment, and egress before handoff.
• Logistics & Inventory
  • Pull, deliver, and return banquet equipment using carts/dollies; track counts of tables, chairs, linens, skirting, staging, and signage.
  • Maintain organized storage rooms; report shortages/damages; assist with monthly inventories.
• Cleanliness & Stewarding Support
  • Keep event spaces and service hallways clean (trash removal, sweeping/mopping, spot‑cleaning carpets/glass).
  • Stage and return linen; support dish/pan returns with Stewarding as needed.
• AV & Utilities (Basic)
  • Place/strike basic AV: screens, projectors, extension cords, power drops; coordinate with AV team for advanced setups.
  • Check lighting presets, thermostats, and room signage; report issues promptly.
• Safety & Compliance
  • Follow safe lifting and ladder practices; observe OSHA/sanitation guidelines and fire code egress.
  • Use radios professionally; comply with key control and incident reporting procedures.
• Guest & Team Support
  • Respond quickly to last-minute changes and guest/meeting planner requests; partner with Banquet Captains, Culinary, and Engineering.

Benefits We Offer:

• Competitive Salary: A comprehensive and competitive compensation package.
• Performance Bonuses: Based on company and individual performance.
• Health Benefits: Full medical, dental, and vision coverage.
• Retirement Savings: 401(k) plan with company match to help secure your financial future.
• Paid Time Off (PTO): Generous vacation, sick leave, and paid holidays to promote work‑life balance.
• Professional Development: Opportunities for career advancement, mentorship, and ongoing learning.
• Employee Discounts: Discounts on hotel stays and services across PHM properties.
• Wellness Programs: Access to health and wellness initiatives to support a balanced lifestyle.
• Flexible Work Environment: Options for flexible scheduling and work arrangements to promote work‑life balance.

Performance Hospitality Management (PHM) is an Equal Opportunity Employer (EEO):

PHM is committed to diversity, equity, and inclusion in the workplace. We provide equal employment opportunities to all qualified individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or age. We embrace diversity and are committed to creating an inclusive environment for all employees.

Qualifications:

• Prior banquet houseperson/event setup or facilities experiencepreferred (will train reliable, hard‑working candidates).
• Able to read BEOs, diagrams, and follow written/verbal instructions; strong attention to detail and pace.
• Customer‑service mindset; clear, courteous communication over radio and in person.
• Comfortable using carts, dollies, basic hand tools; basic AV familiarity a plus.
• Flexible availability, including late nights, weekends, and holidays; dependable attendance.
• Food Handler and/or OSHA10preferred (or willing to obtain).

Physical Requirements:

• Stand/walk for extended periods; frequent bending, reaching, kneeling, and stair use.
• Lift, carry, push, or pull50–75 lbs (tables, chairs, risers, dance floor sections) with or without assistance.
• Work in fast‑paced environments and around cleaning/sanitizing chemicals (PPE provided).