Banquet Houseman - InterContinental Washington D.C.- The Wharf

InterContinental Hotels Group; Washington (District of Columbia); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Banquet Houseperson to ensure guests have memorable experiences from the moment they arrive. In this dynamic role, you will be responsible for setting up and breaking down banquet spaces, maintaining cleanliness, and anticipating guest needs. This position offers a competitive hourly wage and a comprehensive benefits package, including paid time off and health insurance. Join a team that values inclusivity and celebrates diversity, where you can thrive in a supportive environment and contribute to creating unforgettable moments for guests.

Benefits

Paid Time Off

Medical/Dental/Vision Insurance

401k

Room Discounts

Full Uniform

Qualifications

• Strong communication and problem-solving skills are essential.
• Basic literacy and tech-savviness required for the role.

Responsibilities

• Set-up and break down banquet spaces and maintain cleanliness.
• Anticipate guest needs and provide excellent service.

Skills

Communication Skills

Problem-Solving Skills

Fluency in Local Language

Basic Math Skills

Computer Skills

Education

High School Diploma

Job description

Banquet Houseman - InterContinental Washington D.C.- The Wharf

Hotel Brand: InterContinental
Location: United States, DC, Washington

Hotel: Washington D.C. - The Wharf (WASHC), 801 Wharf Street SW, 20024

IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world’s leading hotel and resort companies with a family of 19 brands. Our purpose – True Hospitality for Good – comes to life in every one of our collections.

About the Banquet Houseperson position

First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Banquet Houseperson who can set-up and break down banquet space, clean and maintain corridors, and anticipate every request to make our guests feel right at home.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Clean, store, and secure in an organized manner all tables, chairs, and audio-visual equipment, platforms/stages, and other equipment used for banquet functions.
• Maintain cleanliness of banquet rooms, banquet hallways, and storage and service areas.
• May refresh room during breaks (replenish supplies, water pitchers, etc.)
• Set-up and/or break-down tables, chairs, audio visual equipment and platforms/stages and other equipment as specified by group requirements. Set-up table linens, skirting and tabletop items (water pitchers, glasses, supplies, etc.)
• May retrieve clean linen and skirting and stock in storage areas.
• May pick-up and deliver all boxes and materials (flip charts, easels, blackboards, etc.) for function.

What we need from you

• Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to.
• Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories.
• Fluency in the local language - extra language skills would be great, but not essential.
• Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic math and computer skills.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

The hourly pay rate for this role is $25.50. This rate is only applicable for jobs to be performed in Washington, DC. This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

At IHG Hotels & Resorts, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected – wherever they are in the world. Want to be part of the journey?