Banquet Houseman

Crowne Plaza Hotel; Elizabeth (NJ); On-site; USD 32,000 - 38,000; Full time

Job summary

Crowne Plaza Hotel in Elizabeth, NJ is seeking a Banquet Set-up team member to ensure successful events through expert setup and bussing. You will deliver exceptional customer service throughout the event lifecycle to uphold high guest satisfaction.

Roles include setting up and breaking down functions, maintaining clean function rooms, and assisting guests. The role requires physical effort and flexibility, with varied schedules including nights and weekends, as needed by hotel operations.

Qualifications

• Prior labor-intensive work experience preferred.
• Ability to speak and understand English.
• Ability to lift/push/carry 20-50 lbs.
• Flexible; Scheduled days and times vary based on need

Responsibilities

• Correctly and efficiently set up and break down all department functions.
• Keep function room area and storage areas clean and neat at all times.
• Return all equipment not in use to proper storage area in clean condition before the end of each shift.
• Check electrical hook-ups for proper working order and tape down all exposed cords for equipment in use.
• Service/freshen all meeting rooms during breaks.
• Assist guests whenever possible, referring all requests which are beyond scope of responsibility immediately to supervisor.
• Perform periodic deep cleaning of banquet areas.

Skills

Banquet setup

Customer service

Job description

As a Banquet Set-up team member, you will be instrumental in ensuring the successful execution of events by utilizing your core skill in bussing and set-up. While providing exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction.

We are a drug-free workplace and participate in E-Verify.

What you will be doing

Roles and Responsibilities - is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

• Correctly and efficiently set up and break down all department functions.
• Keep function room area and storage areas clean and neat at all times.
• Return all equipment not in use to proper storage area in clean condition before the end of each shift.
• Check electrical hook-ups for proper working order and tape down all exposed cords for equipment in use.
• Service/freshen all meeting rooms during breaks.
• Assist guests whenever possible, referring all requests which are beyond scope of responsibility immediately to supervisor.
• Perform periodic deep cleaning of banquet areas.

NON-ESSENTIAL FUNCTIONSmayinclude the following:

• Be familiar with the various types of workable setups for each function room.
• Check temperature and see if all lights are working and adjusted properly.
• Working knowledge of AV equipment, assist AV person/guest as needed.

Requirements:Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including nights, holidays, and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

• Prior labor-intensive work experience preferred.
• Ability to speak and understand English.
• Ability to lift/push/carry 20-50 lbs.
• Flexible; Scheduled days and times vary based on need

QUALIFICATIONS:

• Maintain composure in a fast-paced environment.
• Maintain a high level of cleanliness and awareness of sanitary practices.
• Present in professional appearance and mannerisms.

PHYSICAL REQUIREMENTS:

Sitting - Rare

Standing - Constant

Walking - Constant

Climbing stairs -Occasional

Crouching/Bending/Stooping - Frequent

Reaching - Frequent

Grasping - Frequent

Pushing/Pulling - Frequent

Near Vision - Frequent

Far Vision - Frequent

Hearing - Occasional

Talking - Occasional

Smelling - Rare

Lifting/Carrying up to 50 lbs. - Frequent

Travel - Rare

Notice:

Friendwell Managed Hotels function twenty-four hours a day, seven days a week, 365 days a year. As a part of the hospitality industry a hospitable service atmosphere must be maintained at all times. All employees are required to project a friendly, welcoming, and positive attitude.

Source: Hospitality Online