Banquet Houseman

The Umstead Hotel and Spa; Cary (NC); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Vision insurance

Health insurance

Paid time off

Tuition reimbursement

Employee discount

Flexible spending account

Life insurance

Referral program

Job summary

The Umstead Hotel and Spa in Cary, NC is seeking a Banquet Houseman to support event setup, service, and teardown. The role involves preparing banquet rooms according to BEOs and diagrams, assisting servers, and maintaining cleanliness of both FOH and BOH areas.

Candidates must be able to lift 75 lbs, stand for long periods, and work flexible shifts including nights, weekends, and holidays. English fluency is required and prior hotel banquet experience is preferred.

Qualifications

• High school or equivalent preferred.
• 1–2 years as banquet houseman in a hotel preferred.
• Must be able to lift a minimum of 75 lbs.
• Able to stand/walk for extended periods.
• Flexible shift including nights, weekends and holidays.

Responsibilities

• Set up event rooms in accordance with hotel standards and BEO/diagrams.
• Place bottled water and candy amenity for each guest in the AM and refresh at lunch.
• Steam/iron linens.
• Perform room turns as needed and assist servers with refreshes.
• Assist guests with transporting/moving boxes/equipment within the hotel.
• Carefully protect hotel equipment and assets from damage.
• Clean and maintain banquet areas: vacuum, dust, mop, wipe, sweep.

Skills

English (Fluent)

Education

High school diploma or equivalent

Tools

Carpet shampooer

Job description

The banquet houseman is responsible for event setup, breakdown and cleanliness of all banquet FOH and BOH areas.Job Requirements:Able to lift a minimum of 75lbs over the course of a shiftAble to stand/ walk for an extended period over the course of a shiftMust be able to work a flexible shift that includes nights, weekends and holidaysLeadership:Setting up the event rooms in accordance with hotel standards, taking direction from the BEO and/or diagrams.Placing bottled water and candy amenity out for each guest in the AM and refreshing during lunchSteaming/ Ironing linensPerforming room turns as neededAssisting servers with refreshes/ cleaning of rooms during breaksAssisting guest to transport/ move boxes/ equipment within hotel as needWorking independently with little supervision in breaking down/ resetting rooms at the conclusion of an event.Taking care to protect the hotels equipment and assets from damageCleaning and maintaining the banquet areas in accordance with hotel standardsVacuuming, Dusting, Mopping, Wiping, SweepingPossibly learning to use the carpet shampooerOrganizing and maintaining banquet linen storageOrganizing and maintaining banquet equipment storagePolishing glasses for the meeting room setupsGeneral Knowledge:Table Types and SizesBasic Room ConfigurationsLinen Types and UsesBasic Understanding of Banquet Event Order (BEO)Lifting/ Carrying SafetyEquipment SafetyHotel Behavior StandardHigh school or equivalent preferred1-2 years as a banquet houseman in a hotel preferredMust be fluent in EnglishBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountFlexible spending accountHealth insuranceLife insurancePaid time offReferral programTuition reimbursementVision insuranceSchedule:8 hour shiftWeekend availabilityExperience:Food Service: 1 year (Preferred)