Banquet Housekeeping & Guest Experience Associate

BENCHMARK; Pennsylvania; On-site; USD 30,000 - 32,000; Full time

Job summary

Pyramid Global Hospitality's Hilton Philadelphia at Penn’s Landing is seeking a hotel services associate to maintain cleanliness in guest rooms and public areas. You will greet guests, support maintenance reporting, and stock supplies, delivering a consistently high standard of service in a fast-paced environment.

This role requires 18+ years, strong attention to detail, teamwork, and the ability to stand for long periods, lift up to 50 lbs, and work flexible shifts including evenings and

Qualifications

• 18+ years of age and eligible to work in the U.S.
• Ability to follow instructions accurately, verbally and written
• Highly detailed oriented and able to multitask in a fast-paced setting
• Excellent communication skills and teamwork mindset
• Flexible schedule including evenings, weekends and holidays
• Problem solver with a passion for guest experience
• Comfortable standing for long periods and lifting up to 50 lbs

Responsibilities

• Clean designated areas including restrooms, public areas, and guest rooms
• Dust, vacuum, mop, wash windows and maintain cleanliness standards
• Greet guests in a friendly manner and respond to requests
• Report maintenance issues and stocking of supplies
• Assist with deep cleaning tasks and special projects as needed

Skills

Attention to detail

Teamwork

Communication

Flexibility

Physical stamina

Problem solving

Guest service oriented

Job description

Pyramid Global Hospitality's Hilton Philadelphia at Penn’s Landing is seeking a hotel services associate to maintain cleanliness in guest rooms and public areas. You will greet guests, support maintenance reporting, and stock supplies, delivering a consistently high standard of service in a fast-paced environment.

This role requires 18+ years, strong attention to detail, teamwork, and the ability to stand for long periods, lift up to 50 lbs, and work flexible shifts including evenings and