Banquet Floor manager

Q C G Inc; Town of Islip (NY); On-site; USD 75,000 - 85,000; Full time

Job summary

Q C G Inc is seeking a Banquet Floor Manager in New York to oversee event operations and guest experiences. You will coordinate with staff and clients to ensure seamless service from setup through cleanup, while maintaining high standards of safety and professionalism.

The role requires delivering leadership for banquet teams, managing schedules, and ensuring compliance with health and safety guidelines. Evening and weekend availability is expected as part of a busy events calendar.

Qualifications

• Experience overseeing banquet, catering or event operations.
• Proven leadership and staff management skills.
• Excellent written and verbal communication.
• Ability to multitask and work under pressure.
• Knowledge of food safety and sanitation standards.
• Willingness to work evenings, weekends and holidays.
• Strong organizational skills and attention to detail.
• Professionalism under pressure.

Responsibilities

• Supervise and coordinate all banquet event activities on the floor.
• Collaborate with event planners and clients to understand needs and expectations.
• Manage and direct banquet staff, including servers, bartenders, and setup crews, to deliver excellent service.
• Oversee the timely setup and breakdown of event spaces, ensuring adherence to safety and quality standards.
• Monitor service quality throughout events, addressing any issues promptly and professionally.
• Maintain communication with kitchen and service staff to ensure efficient workflow.
• Ensure compliance with health and safety regulations and company policies.
• Assist in inventory management and ordering of supplies as needed.
• Handle guest inquiries and resolve any concerns to ensure satisfaction.

Skills

Banquet management

Leadership

Communication

Multitasking

Food safety

Flexibility

Detail-oriented

Job description

Description

Banquet Floor Manager

We are seeking a highly organized and customer-focused Banquet Floor Manager to oversee the successful execution of events and ensure exceptional guest experiences. As a key member of our hospitality team, you will coordinate with staff and clients to deliver seamless event operations, maintaining high standards of service and professionalism.

Key Responsibilities:

• Supervise and coordinate all banquet event activities on the floor, ensuring smooth operations from setup to cleanup
• Collaborate with event planners and clients to understand their needs and expectations
• Manage and direct banquet staff, including servers, bartenders, and setup crews, to deliver excellent service
• Oversee the timely setup and breakdown of event spaces, ensuring adherence to safety and quality standards
• Monitor service quality throughout events, addressing any issues promptly and professionally
• Maintain communication with kitchen and service staff to ensure efficient workflow
• Ensure compliance with health and safety regulations and company policies
• Assist in inventory management and ordering of supplies as needed
• Handle guest inquiries and resolve any concerns to ensure satisfaction

Skills and Qualifications:

• Proven experience in banquet, catering, or event management
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Ability to multitask and work efficiently under pressure
• Knowledge of food safety and sanitation standards
• Flexibility to work evenings, weekends, and holidays as required
• Attention to detail and organizational skills
• Ability to handle stressful situations with professionalism

Join our dynamic team where hospitality excellence is at the core of everything we do. We offer opportunities for growth, a positive work environment, and the chance to be part of memorable events that bring people together.

Full Time

55 + hours week

75000.00-85000.00 annual salary depending on experience