Banquet Experience Specialist

OTH Hotels Resorts; Pittsburgh (Allegheny County); On-site; USD 17,000 - 21,000; Full time

Job summary

OTH Hotels Resorts in Pittsburgh is seeking a Banquet Busser to support high-quality food and beverage service during banquet events. Responsibilities include setup, service, and post-event breakdown to uphold standards and guest satisfaction.

The role requires a high school diploma or equivalent and at least 2 years of F&B experience; food safety certification is a plus. This on-site position offers opportunity to contribute to a dynamic banquet team and guest experiences.

Qualifications

• Education: High school diploma or equivalent is required.
• Experience: Minimum 2 years of food and beverage experience required; banquet or event service experience preferred.
• Certifications: Food safety certification preferred.

Responsibilities

• Set up banquet rooms and function spaces according to event orders and service standards.
• Drape tables, set silverware, fold napkins, and arrange centerpieces.
• Prepare service stations and ensure readiness for meal service.
• Assist in preparing beverages and service materials prior to events.
• Serve food and beverages using appropriate service style (plated, buffet, or passed service).
• Carry trays and deliver items efficiently while maintaining presentation standards.
• Adapt service style based on meal period, including continental breakfast, lunch service, or formal dinner.
• Provide friendly, attentive, and professional service throughout events.
• Maintain awareness of guest needs and respond promptly to requests.
• Ensure tables are properly maintained, cleared, and reset during service.
• Maintain energy, focus, and professionalism throughout events of varying duration.
• Clear tables, remove dirty linens, and collect centerpieces after events.
• Break down banquet rooms and restore spaces to original condition.
• Clean and organize back halls and storage areas.
• Assist with vacuuming and maintaining cleanliness of event spaces.
• Communicate effectively with banquet captain, team members, and kitchen staff.
• Maintain open communication regarding service needs and event progress.
• Support team members to ensure smooth and efficient event execution.
• Attend pre-shift meetings and follow event instructions carefully.
• Follow all safety, sanitation, and company policies.
• Maintain clean and organized work areas throughout events.
• Properly handle equipment, dishware, and cleaning materials.
• Ensure compliance with operational and service standards.

Skills

Customer service

Teamwork

Multitasking

Physical stamina

Attention to detail

Communication

Education

High school diploma or equivalent

Job description

OTH Hotels Resorts in Pittsburgh is seeking a Banquet Busser to support high-quality food and beverage service during banquet events. Responsibilities include setup, service, and post-event breakdown to uphold standards and guest satisfaction.

The role requires a high school diploma or equivalent and at least 2 years of F&B experience; food safety certification is a plus. This on-site position offers opportunity to contribute to a dynamic banquet team and guest experiences.