Banquet & Events Setup Lead

Doubletree-By-Hilton; Bloomington (IL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Employer Paid Life Insurance

Employer Paid Long Term Disability

Employer Paid Short Term Disability

Paid Time Off

Medical

Dental

Vision

401K with employer match

Flexible Spending Accounts (FSA)

Voluntary Accident Coverage

Voluntary Critical Illness Coverage

Voluntary Life Insurance

Job summary

DoubleTree by Hilton in Bloomington, IL, is seeking an Event Setup Supervisor to lead banquet setup and service for weddings, meetings, and events. You will coordinate staff, liaise with kitchen, and ensure guest satisfaction with professional service and CARE hospitality.

The role requires strong communication and hospitality experience, with responsibilities across setup, service, and guest issue resolution. On-site position with a focus on guest excellence and teamwork.

Qualifications

• Strong communication skills and guest service mindset.
• Experience in hotel F&B or hospitality settings preferred.
• Ability to lead a team and supervise setup staff.
• English fluency for guest interactions and training.

Responsibilities

• Supervise banquet setup functions and staff.
• Coordinate and brief pre-function specifics for events.
• Assign servers to stations and monitor service quality.
• Address guest concerns promptly and tactfully.
• Liaise with kitchen for timing and presentation.
• Ensure sanitation and safe handling of equipment.
• Provide on-the-job training and feedback to team.

Skills

Communication skills

Hospitality experience

Team leadership

English proficiency

Education

High School Diploma

College in Hospitality

Food Protection Manager Certification

Tools

POS System

Microsoft Word

PowerPoint

Excel

Outlook

Job description

DoubleTree by Hilton in Bloomington, IL, is seeking an Event Setup Supervisor to lead banquet setup and service for weddings, meetings, and events. You will coordinate staff, liaise with kitchen, and ensure guest satisfaction with professional service and CARE hospitality.

The role requires strong communication and hospitality experience, with responsibilities across setup, service, and guest issue resolution. On-site position with a focus on guest excellence and teamwork.