Banquet Event Server

Hotel Revival Baltimore; Baltimore (MD); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

PTO

Discounts at hotels and shops

401K matching

Paid holidays

Local partnerships discounts

Job summary

Hotel Revival Baltimore is seeking an Executive Chef to lead culinary operations and drive exceptional guest experiences during events and banquets. The role emphasizes coordination with banquet teams, precise setup, and delivering hospitality with warmth and accuracy.

The position requires minimal 6+ months in hospitality, safety certifications, and strong guest-service skills; familiarity with POS systems is a plus. Equal opportunity employer with a focus on teamwork and event excellence.

Qualifications

• 6+ months of related hospitality or service experience.
• State-issued food handling + beverage certifications.
• Ability to read and interpret safety rules and operating manuals.
• Ability to speak effectively before guests and groups.
• Ability to operate computer and POS systems.

Responsibilities

• Review BEOs and coordinate with Banquet Manager/Captain for details.
• Ensure event space setup and equipment are in place as required.
• Assist in event prep by arranging tables, settings, buffets, bar supplies.
• Greet guests with a warm, genuine welcome and professional service.
• Prepare and serve beverages, verify age for alcohol service.
• Maintain communication with kitchen staff and notify of changes.
• Ensure quality and presentation of food and accommodate dietary needs.
• Clear and clear dirty dishes; return equipment after service.
• Re-set tables and tidy space post-event; sweep and mop as needed.
• Respond promptly to guest feedback; inform supervisor and apply corrective actions.
• Coordinate with other departments to meet outlet needs via emails, logs, and meetings.

Skills

Hospitality experience

Communication skills

Safety procedures knowledge

POS familiarity

Education

State food handling certification

State beverage certifications

Tools

POS systems

Job description

HOTEL REVIVAL is hiring an Executive Chef

Hotel Revival is a 107-key art-centric boutique hotel located in Baltimore's historic Mount Vernon neighborhood, home to 19th-century architecture, lush parks, iconic churches, galleries, restaurants, and cultural venues. It embodies Baltimore by showcasing local products, the city's history, and native cuisine. This award-winning property is internationally recognized for its commitment to the ongoing restoration of Baltimore and its success in social impact.

Job Overview:

Event staff will work alongside the Event Captain or Event Manager to execute scheduled events. This role is responsible for serving food and beverages to guests, adhering to the outlet’s steps of service, setting up and breaking down events, and ensuring the space is visually appealing. Event staff will use banquet event orders (BEOs) as a guide for the guest experience. Service at New Waterloo is about combining great hospitality along with technical skills and warm personalities to create an upbeat, and welcoming environment.

What you'll do:

• Review BEOs and connect with the Banquet Manager/Captain for menu details and special instructions
• Ensure event space is set up and the correct equipment is in place as required
• Assist in event preparation by setting up tables, place settings, buffets, bar supplies, etc.
• Greet all guests in close proximity and make each feel important by providing a genuine welcome
• Prepare and serve beverages during the event; check guests' identification to verify minimum age requirements for consumption of alcoholic beverages
• Maintain open communication with kitchen staff, informing them immediately of any requested changes
• Serve guests in a warm, courteous, professional, and efficient manner and always follow up on any requests
• Ensure quality and presentation of food before serving and see to each guest’s special needs, including any allergies or dietary restrictions
• Promptly and quietly remove dirty dishes from tables as guests finish courses and take them to the dish room for cleaning
• Clean up after the event: re-set tables, return any equipment, sweep, mop, etc. as needed
• Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary
• Ensure open lines of communication with all departments and management via email, logbooks,
  meetings, etc. to ensure all needs of the outlet are met

Who you are:

• 6+ months of related experience in the hospitality or service industry preferred
• State-issued food handling + beverage certifications as required
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and
  procedure manuals
• Ability to speak effectively before guests and groups of co-workers
• Ability to navigate and operate computer and Point of Sale (POS) systems

BENEFITS

We are proud to offer competitive wages and the following benefits for full-time employees:

• Up to 3 weeks paid time off annually
• 50% off discount at most New Waterloo restaurants
• 401K matching
• Paid holidays
• Discounts at our shops, hotels + local partnerships

New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses.

New Waterloo is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.