BANQUET EVENT CONCIERGE (FULL TIME) 1422930

Compass Group Poland Sp. z o.o.; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a Banquet Event Concierge to join their dynamic team. This role involves ensuring seamless guest experiences by coordinating events, managing guest check-ins, and responding to special requests. With a focus on exceptional customer service, you will work closely with event coordinators to create memorable dining experiences. If you thrive in a fast-paced environment and have a passion for hospitality, this opportunity is perfect for you. Join a company that values your contributions and offers a supportive work culture.

Benefits

Employee Referral Bonus

Paid/Unpaid Time Off

Drug-Free Workplace

Flexible Schedule

Qualifications

• Experience in event, hotel, and supervisory roles is required.
• Strong customer service skills are essential for guest interaction.

Responsibilities

• Check guests in/out and resolve challenges related to their stay.
• Meet with group coordinators to ensure all event arrangements are agreeable.
• Respond to special banquet event arrangements and follow up for compliance.

Skills

Event Coordination

Customer Service

Problem Solving

Job description

Union Square Events

• We are hiring immediately for a full time BANQUET EVENT CONCIERGE position.
• Location: NYMM F&B Catering - 1535 Broadway, New York, NY 10036 Note: online applications accepted only.
• Schedule: Full time schedule. Monday - Sunday, hours may vary. More details upon interview.
• Requirement: Event, hotel, and supervisor experience required.
• Pay Range: $32.00 to $35.00 per hour

*Internal Employee Referral Bonus Available

Additional Responsibilities:

• Meet group coordinator/host(ess) prior to functions, make introductions, and ensure all arrangements are agreeable.
• Read and analyze banquet event orders to gather guest information, determine setup, timeline, guest needs, buffets, action stations, etc.
• Respond to and fulfill special banquet event arrangements, and follow up to ensure compliance.
• Report relevant changes to the Manager on Duty (MOD) regarding timeline, guest count, or special needs.

We Make Applying Easy! Text JOB to 75000 and search for requisition ID 1422930.

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Founded in 2005 as Hudson Yards Catering, Union Square Events is a leader in the hospitality industry, producing unique catered events and dining experiences across New York City and beyond.

Job Summary

Summary: Checks guests in/out, resolves challenges, and promotes hotel services and amenities.

Essential Duties and Responsibilities:

• Complete registration/check-in, confirm information, and ensure proper account of services.
• Assist with check-out payments, accept various forms of payment, and balance receipts.
• Provide information about the hotel, respond to special requests, and handle guest inquiries.
• Resolve guest complaints or escalate as needed, assist in emergencies, and maintain supplies.
• Perform other duties as assigned by management.

About Compass Group:

We are committed to equal opportunity employment and fair treatment of all applicants and associates.

Qualified candidates must perform essential functions satisfactorily, with or without accommodations. Company reserves the right to modify responsibilities as needed.

Abide by all policies, including safety protocols such as using gloves, oven mitts, slip-resistant shoes, and proper lifting techniques.

Union Square Events maintains a drug-free workplace. Associates may be eligible for paid/unpaid time off benefits. For positions in specific states or remote work, click here for more info.

Req ID: 1422930

We consider all qualified applicants, including those with criminal histories, in accordance with applicable laws.