BANQUET EVENT CONCIERGE (FULL TIME)

Compass Group Canada; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team as a Banquet Event Concierge, where you'll play a crucial role in ensuring seamless event experiences. This position involves meeting with group coordinators, analyzing event orders, and responding to guest needs. If you have a passion for hospitality and event management, this role offers an exciting opportunity to contribute to memorable occasions in New York City. With a focus on guest satisfaction and operational excellence, you'll be part of a leading culinary and operations team dedicated to delivering exceptional service.

Benefits

Internal Employee Referral Bonus

Paid Time Off

Flexible Hours

Qualifications

• Experience in event coordination and hotel operations is essential.
• Strong supervisory skills to manage event staff effectively.

Responsibilities

• Meet with group coordinators to ensure event arrangements are satisfactory.
• Analyze banquet event orders to determine guest needs and setup.
• Respond to special requests and ensure compliance with event requirements.

Skills

Event Experience

Hotel Experience

Supervisory Skills

Job description

Job Title: Banquet Event Concierge

• We are hiring immediately for a full-time Banquet Event Concierge position.
• Location: NYMM F&B Catering - 1535 Broadway, New York, NY 10036. Note: online applications accepted only.
• Schedule: Full-time; Monday - Sunday, hours may vary. More details upon interview.
• Requirements: Event, hotel, and supervisor experience required.
• Pay Range: $32.00 to $35.00 per hour.

*Internal Employee Referral Bonus Available

Additional Responsibilities:

• Meet group coordinator/host(ess) prior to functions, make introductions, and ensure all arrangements are agreeable.
• Read and analyze banquet event order to gather guest information, determine setup, timeline, guest needs, buffets, action stations, etc.
• Respond to and fulfill any special banquet event arrangements. Follow up to ensure compliance.
• Report any relevant changes to the Manager on Duty (MOD) regarding timeline, guest count, or special needs.

We Make Applying Easy! To apply via text messaging, text JOB to 75000 and search for requisition ID 1422930.

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About Union Square Events:

Founded in 2005 as Hudson Yards Catering, Union Square Events is a leader in culinary and operations within the hospitality industry, partnering with diverse clients. We produce unique catered events and dining experiences across New York City and beyond.

Job Summary

Summary: Checks guests in/out, resolves challenges, and promotes hotel services, amenities, and upsells.

Essential Duties and Responsibilities:

• Complete registration/check-in using a computer system, confirming guest information.
• Ensure accurate billing for rooms and services.
• Assist guests with check-out payments and record vouchers, credit, and other payments.
• Balance and drop receipts per accounting standards.
• Provide guests with information about hotel facilities and services.
• Handle guest requests and respond or escalate as needed.
• Answer inquiries via phone/email, retrieve messages, mail, and packages.
• Resolve guest complaints or escalate appropriately.
• Assist in emergencies and maintain supplies and equipment.
• Perform other duties as assigned by management.

About Compass Group:

Achieving leadership in the foodservice industry, committed to fair employment practices and a drug-free workplace. Qualified candidates must perform essential functions satisfactorily with or without accommodations. Policies and procedures must be followed, including safety protocols.

Additional benefits include paid/unpaid time off, subject to laws. For remote or specific state positions, click for more information.

Req ID: 1422930

We consider all qualified applicants, including those with criminal histories, in compliance with applicable laws and ordinances.