Banquet/Event Associate

Davidson College; Davidson (NC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Meal benefits

Insurance available

Holiday pay

Vacation accrual

Sick time accrual

Job summary

Davidson College’s Much Ado Catering is seeking a full-time Catering Associate for a 9-month assignment to support event prep, service, and post-event cleanup across campus venues.

You will assist with setup, transport of supplies, guest service, and collaboration with dining staff, while upholding safety and department policies in a fast-paced environment. Night and weekend work are required.

Qualifications

• Experience in catering, food service, or hospitality preferred.
• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.

Responsibilities

• Set up event spaces including tables, linens, buffets and serving stations.
• Transport food and equipment and ensure proper setup and breakdown.
• Serve food and beverages politely and replenish stations as needed.
• Provide excellent customer service and address guest inquiries.
• Collaborate with catering staff and kitchen to achieve goals.
• Uphold department policies, safety standards, and trainings.

Skills

Customer service

Time management

Communication

Multitasking

Teamwork

Willingness to learn

Job description

Job Summary:

A Much Ado Catering Associate supports catering operations by assisting with pre-event preparation, event setup, service, and cleanup, and post-event pantry organization. This role requires excellent customer service skills, attention to detail, and the ability to work in a fast-paced environment. The catering associate reports directly to the catering manager. This is a 9-month full time position.

Much Ado Catering is the Catering Department under Davidson Dining Services.During the academic year, our dining locations operate seven days a week serving three meals a day for the students, guests, staff, and faculty of Davidson College. This position is a part of the Davidson Dining Services Department and may require cross departmental assistance in another dining location outside of catering.

Key Responsibilities:

1. Event Setup:
   • Transport food, supplies, and equipment to event locations.
   • Set up tables, linens, and buffets/serving stations according to event specifications.
   • Ensure all catering equipment is clean and in proper working condition.
   • Manage time when working independently to ensure the timely completion of set up and breakdown.
2. Service:
   • Serve food and beverages to guests in a professional and courteous manner.
   • Replenish food and beverage stations as needed.
   • Address guest inquiries and resolve any service issues.
3. Cleanup:
   • Clear tables and remove trash during and after events.
   • Clean and pack equipment and supplies after events.
   • Ensure the catering area is left clean and organized.
4. Customer Interaction:
   • Provide excellent customer service to clients and guests.
   • Communicate effectively with the onsite host to understand their preferences and any day of needs that may arise.
5. Team Collaboration:
   • Work closely with other catering staff and kitchen personnel to accomplish a common goal.
   • Follow instructions from Catering Managers and Banquet Captain.
6. Policy and Procedures:
   • Ability to maintain and uphold the policies and procedures of Much Ado Catering and Davidson Dining Services.
   • Policies including but not limited to dress code, personal hygiene, safety standards, attendance, and all others identified in the employee handbook
   • Must complete all required trainings assigned to the position
   • A Much Ado Catering Associate is a direct representative of the department and must conduct themselves in a professional manner at all times.

Qualifications:

• Previous experience in catering, food service, or hospitality is preferred but not required.
• Strong organizational and multitasking skills.
• Excellent communication and customer service skills.
• Ability to work independently or as part of a team.
• Strong time management skills. Must have a sense of urgency.
• A willingness to learn and capacity to retain and apply new knowledge.
• This role has physical demands including, but not limited to, lifting, bending, pushing, pulling, carrying and / or extended walking and standing.

Physical Requirements:

• Ability to stand for extended periods.
• Ability to lift, push, pull, carry up to 25 pounds.
• Ability to perform repetitive tasks with a high level of accuracy.

Working Conditions:

• Work is performed in various environments, including kitchens, event venues, and outdoor locations.
• May involve exposure to hot and cold temperatures, sharp equipment, and slippery surfaces.

This job description outlines the general duties and responsibilities of a Catering Associate. Specific duties may vary based on the needs of Davidson Dining Services.

Night and Weekend Work Required: Yes

Benefits

• Insurance is available.
• Tiered shift differential pays for evenings and weekends.
• Holiday pay.
• Vacation hours accrual.
• Sick time accrual.
• Meals are included during the employee’s normal work hours.