Banquet & Catering Supervisor

Oak View Group; Saint Charles (MO); On-site; USD 34,000 - 35,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

Oak View Group (OVG) is seeking an Assistant Banquet Manager at the St. Charles Convention Center to support catering and concessions, supervise staff, and maintain high service and quality standards. The role involves training employees and ensuring compliance with alcohol policies in a fast-paced venue.

The position pays an hourly rate of $24.50 - $25.50 and is based in the Greater St. Louis area. Benefits for full-time roles include health, dental, and vision insurance; a 401(k) plan with

Qualifications

• 2-3 years of experience in public facilities preferred.
• High school diploma or GED required.
• Valid Food Handler’s certificate.
• Valid Alcohol Service Permit.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Experience with Point of Sale (POS) systems.
• Cash handling abilities and basic math skills.
• Ability to work evenings and weekends as required.
• Strong communication and interpersonal skills.
• Nationally recognized food service sanitation training certification.

Responsibilities

• Assists in the overall effective management of Catering and Concessions operations.
• Assist with training and ongoing management of department employees.
• Ensures total compliance with all alcohol service policies.
• Monitors alcohol service throughout the event to ensure 100% compliance with Alcohol Service policies.
• Reports any alcohol service or compliance issues to upper management immediately.
• Monitors product quality and ensures a high level of guest service.
• Assists in the management of catered events from set-up to tear-down, including handling all communication with hourly staff, culinary staff, and guests.
• Evaluates and recommends methods for increasing over-the-counter sales.
• Monitors quality control on all food products.
• Assists the food and beverage manager in maintaining an adequate stock of liquor, beer, wine, and non-alcoholic beverages for catering and concessions.
• Responsible for fulfilling food and beverage recordkeeping and administrative duties for banquets, bars, and retail operations.
• Assist with coordination, completion, and documentation of monthly inventories.
• Monitors stock of dry goods for service in catering and concessions.
• Provide excellent customer service assistance to internal and external clients.
• Exemplify the SCCC and OVG customer service principles.
• Perform other duties as assigned.

Skills

Public facilities experience

Microsoft Office

POS systems

Cash handling

Communication skills

Education

High school diploma/GED

Tools

POS systems

Microsoft Office

Job description

Oak View Group (OVG) is seeking an Assistant Banquet Manager at the St. Charles Convention Center to support catering and concessions, supervise staff, and maintain high service and quality standards. The role involves training employees and ensuring compliance with alcohol policies in a fast-paced venue.

The position pays an hourly rate of $24.50 - $25.50 and is based in the Greater St. Louis area. Benefits for full-time roles include health, dental, and vision insurance; a 401(k) plan with