Banquet Captain | Three Leaf Catering

University of Notre Dame; Notre Dame (IN); On-site; USD 22,162 - 31,564; Full time

Job summary

The University of Notre Dame is hiring a full-time Banquet Captain for Three Leaf Catering within its Hospitality department. This role is instrumental in ensuring the smooth execution of events by delivering exceptional customer service to clients and vendors. Responsibilities include maintaining a clean event space, collaborating with event planners, and addressing any issues that arise. Candidates must have strong communication skills and be able to work weekends. The position offers a pay rate of $19.50/hr plus gratuity.

Qualifications

• Must be available to work Friday, Saturday, and Sundays.
• Capable of managing people and time effectively.
• Excellent communication and listening skills.
• Ability to maintain a standing position for up to 6 hours at a time.
• Follow food safety procedures for handling and serving food products.

Responsibilities

• Ensure smooth execution of food and beverage service during events.
• Review upcoming assigned events and BEOs.
• Communicate with event specialists for clarifications.
• Ensure space is clean and ready before vendor arrival.
• Maintain constant communication with clients to meet expectations.
• Manage problems and address issues that may arise.

Skills

Communication skills

Time management

Customer service

Job description

Job Description

The University of Notre Dame Operations, Events, and Safety (UOES) division is currently hiring for a full-time Banquet Captain in Three Leaf Catering in our campus Hospitality department. The UOES division oversees the University's event management, hospitality, and customer service functions, while also supporting student life, academic initiatives, research activities, and annual milestone celebrations.

Banquet Captain

The Banquet Captain will be responsible for delivering the highest level of customer service for event clients, campus partners, and university vendors to maintain a positive and professional working relationship.

Key Responsibilities

• Ensures the smooth execution of food and beverage service throughout the event
• Spend time in the office reviewing upcoming assigned events and BEOs
• Touch base with the event specialist that planned the event to seek clarification and ask any questions
• Ensure space is clean, and ready prior to vendor arrival and set up is executed flawlessly
• Be in constant communication with client to ensure customer expectations are met and exceeded by providing the highest customer service possible.
• Manage problems, navigate last‑minute changes, and address issues that may arise.

Qualifications

• MUST be available to work Friday, Saturday, and Sundays
• Capable of managing people and time effectively
• Excellent communication and listening skills
• Ability to maintain a standing position for extended periods of time (up to 6 hours at a time)
• Follow food safety procedures for handling, storing, and serving food products

Additional Information

Pay Rate: $19.50/hr + gratuity

The University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, national or ethnic origin, sex, disability, veteran status, genetic information, or age in employment. Moreover, Notre Dame prohibits discrimination against veterans or disabled qualified individuals, and complies with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a). We strongly encourage applications from candidates attracted to a university with a Catholic identity.