Banquet Captain|Part-time| Fort Smith Convention Center

Oak View Group; Fort Smith (AR); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in venue management is seeking a Banquet Captain to coordinate and oversee banquet functions, ensuring guest satisfaction and proper execution. This role involves conducting pre-event meetings, managing staff, and ensuring all necessary items are prepared for events. With a focus on customer service and teamwork, this position offers an exciting opportunity to be part of a dynamic environment in the live event industry. If you have a passion for hospitality and enjoy working in a fast-paced setting, this could be the perfect fit for you.

Benefits

401(k) savings plan

401(k) matching

Qualifications

• High school diploma or GED required; related experience preferred.
• Ability to read and speak English may be necessary.

Responsibilities

• Coordinate and oversee banquet functions for guest satisfaction.
• Conduct pre-event meetings and ensure proper setup and service.
• Review banquet schedules and ensure all details are met.

Skills

Customer service

Communication

Team coordination

Education

High school diploma or GED

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Overview

The Banquet Captain coordinates and oversees entire banquet function to ensure proper execution and guest satisfaction.

This role pays an hourly wage of $16.50 plus tips.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

This position will remain open until May 26, 2025.

Responsibilities

• Reviews assigned banquet staff functions and banquet menus prior to the scheduled event.
• Conducts pre-banquet meetings with staff to ensure appearance and hygiene standards are being met, assign stations and partners, and review banquet event orders.
• Communicates with the Catering and Concession manager/Banquet Team Lead to ensure that all details have been planned for and met. Ensures that changes and further instructions are made in a timely manner.
• Ensures that appropriate quantities of china, glassware, silverware, linens, and other items are available for upcoming events. Secures requisitions for those items not available in inventory.
• Checks room set-up prior to the event and meets with the Catering and Concession manager to confirm quantities of food items and timing of food leaving the kitchen.
• Ensures proper handling of all equipment (i.e. china, glassware, silverware, linen, and props) and their proper storage after use.
• Conducts random audits during functions to evaluate food and service. Ensures that food is served at appropriate temperature, placed properly on the table, sufficient food is available, and upsell opportunities are met.
• Regularly reviews banquet schedule for changes, calendar of events, and special events.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Qualifications

• High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and speak English may be required in order to perform the duties of the job (e.g., the associates may be required to communicate with English speaking customers or co-workers; the manuals for the equipment the associates may use are in English).
• Must meet state age requirements for handling alcoholic beverages.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.