Banquet Captain — Lead Event Team at Luxury Resort

Kiawah Island Golf Resort; South Carolina; Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Exclusive discounts

Employee meals

Training events

Recognition awards

Leadership development

Wellness fair

Free parking

Insurance & vacation after 60 days

401k plan

Job summary

Kiawah Island Golf Resort is seeking a Banquet Captain to organize, lead, and motivate the team for flawless events at the resort. You will ensure adherence to hotel and banquet standards while maintaining equipment and menus knowledge.

Ideal candidates have banquet serving and supervisory experience, strong English communication, and the ability to work independently or in a team. The role includes ensuring a clean, safe work environment and collaborating with Catering and Conference Services

Qualifications

• High school graduate; some college preferred.
• 18+ years old to serve alcohol to guests.
• Banquet serving experience required; supervisory experience preferred.
• Culinary training preferred.
• Able to work independently and in a team.
• Strong English communication skills, verbal and written.
• Alcohol awareness certification preferred.
• CPR certification preferred.
• Background check required.

Responsibilities

• Supervise staff to ensure successful banquet events.
• Train staff to maintain high performance according to hotel standards.
• Assist at all times to ensure optimum service to guests.
• Know daily features and activities within the hotel and island.
• Maintain a clean and safe working environment.
• Follow directions from clients and managers.
• Execute banquet events with minimal supervision.
• Uphold resort policies and procedures.
• Use Micros and Microsoft Office applications.
• Perform other duties as assigned.

Skills

Leadership

Communication

Teamwork

Education

High school diploma

Some college preferred

Tools

Micros POS

Microsoft Office

Job description

Position Summary: The Banquet Captain is someone who has the ability to organize, communicate, and lead the team through a successful event. They must be able to motivate staff and create a positive, cohesive team to deliver exceptional service. They must be able to maintain a complete working knowledge of hotel standards as well as departmental standards. The Banquet Captain must be knowledgeable of correct use and maintenance of all equipment. Cleanliness is the responsibility of all employees, including this role. Must maintain a full understanding of all banquet menus and beverages specified by the group(s). Must be flexible and possess the ability to quickly respond to any and all client needs. Must have the ability to focus and pay attention to all details of the event(s).

Pay Rate: The rate of pay listed on job boards are auto-generated numbers. Kiawah Island Golf Resort’s actual rate of pay will be determined during the hiring process.

Qualifications:
• Minimum Education – High school graduate, some college preferred.
• Minimum Age – 18 years of age to serve alcoholic beverages to guests.
• Minimum Experience – Banquet serving experience required. Past Banquet Captain & Supervisory experience preferred. Any previous culinary training also preferred.
• Must work both independently and in a team environment.
• Good to excellent communication skills in English both verbal and written.
• Certification of alcohol awareness program, training in food, wine & liquor service preferred.
• CPR certification preferred.
• Must be able to pass a background check.

Expectations & Responsibilities:
• To effectively and efficiently supervise the staff to ensure successful banquet events.
• Responsible for training staff and maintaining a high level of performance according to hotel standards.
• Should be ready to assist at any time to ensure optimum service to our guests.
• Knowledgeable of daily features and activities within the hotel as well as on the island.
• Responsible for maintaining a clean and safe working environment at all times.
• Ability to follow directions from the client, Banquet Director, Banquet Manager as well as the Catering and Conference Services Manager.
• Ability to execute banquet events with minimal supervision.
• Upholds the core values and policies & procedures of the resort.
• Ability to use Micros and manual systems, as well as Microsoft Office applications.
• All other duties as assigned.

Essential Physical Requirements:
• Capable of working consecutive hours without sitting down.
• Ability to lift and carry trays and ovals.
• 95% -- Stands during shift.
• 90% -- Verbally communicates with guests and teammates in person and on telephone.
• 70% -- Reaches, bends and stoops frequently.
• 20% -- Carries 35 lbs. highchair/heavy trays about ten times per shift over medium distances (20-30 feet).
• 5% -- Sedentary, meeting, working on computers.

Perks & Benefits:
• Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops
• Employee Meal Program
• Employee Trainings and Appreciation Events throughout the year
• Recognition Awards and Incentive Events, Peer to Peer Recognition
• Leadership & Career Development
• Bi-annual Wellness Fair
• Free Parking!
• Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance and Vacation Pay - available for Full Time employees after 60days of employment.
• 401k – available after 30 days of employment

Our Story:
Kiawah Island Golf Resort is a destination for luxury golf and beach vacations near Charleston, South Carolina. We offer Five-Star accommodations, world-class resort amenities, award-winning recreational activities, and some of the most respected golf courses in the nation.

The resort concentrates on hiring the best individuals. Each of our talented and skilled employees strive for our mission to be recognized as the best golf and tennis resort on the East Coast. We are committed to providing employees with caring, gracious service in the traditions of genuine southern hospitality.

Join the BEST, APPLY NOW and Work in Paradise!