Banquet Captain — Lead Elite Event Service

MGM Resorts International; Las Vegas (NV); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Wellness programs

Discounts on hotel/food/retail

Free meals

Free parking

Health protection

Development & volunteering

Job summary

MGM Resorts International in Las Vegas is seeking a Captain for The Mansion's Banquet Department. You will lead and oversee all banquet operations, directing staff and maintaining hotel standards to deliver exceptional guest experiences.

The role requires at least 2+ years of banquet or catering experience, multilingual abilities, and flexibility to work varied shifts, including weekends and holidays. Starting rate is $20.8923 per hour.

Qualifications

• High School Diploma, GED or equivalent required.
• 2+ Years of Prior Relevant Experience (Experience in banquet and or catering) required.
• Work varied shifts, to include weekends and holidays required.
• Experience with Sales and Marketing tools for Banquets preferred.
• Multilingual, with the ability to speak two or more languages.
• Knowledgeable in Far East cuisine, cultural etiquette, and Continental dining standards preferred.

Responsibilities

• Meet with Chef and Stewarding to review scheduled group's menu and equipment requirements.
• Ensure agreement of delivery times, amounts and special arrangements.
• Train and direct Banquet wait staff; prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts.
• Monitor staff performance and appearance in all phases of service and job function; rectify deficiencies with respective personnel.
• Anticipate guest needs, respond promptly and acknowledge all guests, and maintain positive guest relations.
• Knowledgeable of correct maintenance and use of equipment; requisition new equipment to replace those not up to standard and maintain par levels.
• Knowledgeable of service requirements for menu selection, major ingredients, appearance, texture, quality standard, garnish and method of presentation.
• Check storage areas for proper supplies, organization and cleanliness; rectify any cleanliness/organization deficiencies.
• Inspect the scheduled function areas/rooms for cleanliness, working condition and proper furniture/equipment set up; rectify deficiencies.

Skills

Multilingual

Sales/Marketing tools for Banquets

Banquet/Catering experience

Education

High School Diploma / GED or equivalent

Job description

MGM Resorts International in Las Vegas is seeking a Captain for The Mansion's Banquet Department. You will lead and oversee all banquet operations, directing staff and maintaining hotel standards to deliver exceptional guest experiences.

The role requires at least 2+ years of banquet or catering experience, multilingual abilities, and flexibility to work varied shifts, including weekends and holidays. Starting rate is $20.8923 per hour.