Banquet Captain | Full Time

Omni Hotels & Resorts; Florida; On-site; USD 42,000 - 64,000; Full time

Job summary

Omni Amelia Island Resort & Spa in Amelia Island, FL is seeking a Banquet Captain to supervise the floor and banquet service, ensuring flawless execution of events and guest satisfaction. You will lead banquet servers and bartenders, coordinate all service steps, and ensure food presentation and timeliness align with BEOs.

The role requires strong leadership, a guest-focused mindset, and the ability to manage multiple tasks in a busy resort setting.

Qualifications

• 5+ years of banquet leadership in a four-star/four-diamond hotel or resort.
• Must have unexpired Food Handlers and TABC - or obtain upon hire.
• Flexible schedule, including weekends, holidays and evenings.
• Excellent interpersonal, oral and written communication skills.
• Ability to multitask and maintain a friendly demeanor in a fast-paced environment.
• Teamwork-oriented and positive attitude.
• Must lift up to 50 lbs and stand/walk for long periods.
• Must walk, push, pull, stoop, bend and lift items of moderate weight.

Responsibilities

• Control all aspects of banquet function execution.
• Supervise banquet staff during all food and beverage service.
• Coordinate all banquet staff during service.
• Assist Banquet Manager in banquet department operations.
• Adhere to hotel policies and procedures.
• Adhere to liquor liability laws.
• Conduct staff/pre-function meetings and other duties as assigned by management.
• Follow all details described on Banquet Event Orders (BEOs).
• Set tables to specifications and carry trays with excellent customer service.
• Complete banquet consumption sheets and attend required trainings.

Skills

Banquet leadership

Staff supervision

Customer service

Communication

Job description

Omni Amelia Island Resort & Spa

At Omni Amelia Island Resort & Spa, guests enjoy 3.5 miles of beach, scenic marshlands, luxurious oceanfront accommodations, world-class golf, dining, family-friendly activities and a full-service spa.

Our associates are part of a dynamic, supportive team that values respect, gratitude, and empowerment. We offer hands‑on training, growth opportunities, and the pride of working for a company known for exceptional service. If you're friendly, motivated, and passionate about serving others, Omni Amelia Island Resort & Spa may be your perfect fit.

Overview

The Banquet Captain will supervise the floor and banquet service staff to coordinate the execution of events and exceed guest expectations. This role leads our banquet servers and bartenders, and makes sure food is presented neatly, served on time and that all functions are coordinated properly.

Responsibilities

• Responsible for controlling all aspects in the execution of banquet function.
• Effectively supervise the Banquet staff during all food and beverage service.
• Coordinating every aspect of the Banquet staff during all food and beverage service.
• Assist the Banquet Manager in the complete operation of the Banquet Department.
• Responsible for adhering to hotel policies and procedures.
• Responsible for adhering to all liquor liability laws.
• Must assist/conduct all designated staff/pre‑function meetings.
• Complete other duties assigned by management.
• Must follow all details as described on Banquet Event Orders (BEO's).
• Must be able to set tables to specifications, carry trays, and have excellent customer service experience.
• Complete banquet consumption sheets as designated by the Director of Banquets.
• Attend department meetings and other company required trainings.

Qualifications

• Previous banquet leadership experience required, 5+ years of experience in a four-star/four-diamond hotel or resort is strongly preferred.
• Must have unexpired Food Handlers and TABC - or obtain upon hire.
• Must be willing to work a flexible schedule, including weekends, holidays and evenings.
• Must have excellent interpersonal, oral and written communication skills.
• Ability to multitask and portray a friendly demeanor in a fast-paced environment.
• Must consistently demonstrate a teamwork-oriented and positive attitude.
• Must be able to lift up to 50lbs and stand and walk for long periods of time, including the duration of a full shift.
• Must be able to walk, push, pull, stoop, bend and lift items of moderate weight.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.