Banquet Captain - Adobe FT

Jdm-Golf-LLC; Phoenix (AZ); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401K including match

Free golf

Flexible scheduling

Direct deposit

Free parking

Paid sick leave

Vacation

Job summary

JDM Golf is seeking a motivated Banquet Captain to supervise all banquet events at the Arizona Biltmore Golf Club's Adobe Bar & Grille in Phoenix. You will lead the banquet team, coordinate setup, and ensure guest comfort and safety throughout events.

The ideal candidate has strong leadership, superb time management, and communication skills, with at least two years in catering or banquet roles. Weekend availability and a keen eye for detail are essential in our busy club environment.

Qualifications

• High school diploma or GED required.
• Minimum two years catering operations or banquet experience, or relevant supervisory experience.

Responsibilities

• Manage all banquet operations and supervise events.
• Lead department meetings and coordinate with staff and organizers.
• Ensure setup, service, and teardown meet customer specifications and safety standards.
• Train and develop catering servers using existing materials.

Skills

Leadership

Time management

Teamwork

Communication

Organizational skills

Customer service

Education

High School diploma or GED

Tools

MS Office Suite

Event management software

HR/payroll software

Job description

Job Details

Job Location: Adobe Bar & Grille - Phoenix, AZ 85016

Position Type: Full Time

Education Level: High School or G.E.D.

Travel Percentage: None

Job Shift: Weekdays and Weekends

Job Category: Restaurant - Food Service

Join our Team in Banquets for the Adobe Clubhouse at the Arizona Biltmore Golf Club!

Job Summary

We are looking for motivated and friendly Banquet Captainto join our team.We are seeking a meticulous banquet captain to supervise and manage all banquet events for our Club. As the banquet captain, you will be responsible for managing and ensuring that banquet operations run smoothly, and prioritizing the comfort and safety of our guests.

To be a successful Banquet Captain, you should have strong leadership skills and be able to manage multiple streams of information. Ultimately, a banquet captain should remain calm in highly stressful situations and demonstrate excellent time management and organizational skills.

JDM Golf Teammates will role model the core values and behaviors by:

• Cultivating a positive teamwork environment.
• Being efficient with time at work.
• Communicating effectively with management, co-workers, and guests.
• Being flexible.
• Maintaining integrity in all conversations and actions.
• Consistently reporting to work on time prepared to perform duties of position.
• Following internal procedures and external regulations; and reporting issues to management.

Duties and Responsibilities

• Ability to perform all operational positions within the banquet operations.
• Participate in and lead department meetings.
• Process banquet checks accurately and efficiently for payment.
• Assist with banquet staff weekly schedule.
• Assist management, staff and organizers with planning the layout and logistics of events.
• Delegate duties to servers and oversee activity throughout events.
• Supervise setup and service of food and beverages.
• Confirm setup of event spaces according to customer specifications prior to event including moving. furniture and general clean-up if necessary;
• Communicate customer needs to kitchen staff.
• Maintain a professional, neat and well-groomed appearance.
• Train and develop catering servers using existing training materials.
• Meet and greet clients contacts.
• Venue layout, table/seat/station numbers, proper table set-ups, room capacities, hours of operation, price ranges, and dress code.
• Communicating to staff in pre-function meetings all specific set-up needs of buffets, receptions, and overview of daily events.
• Bill the guest main contact following banquet event order requirements.
• Team Member handbook: enforce and adhere to The Arizona Biltmore Golf Club policies.
• Maintain complete knowledge of: All menu selections available in banquet and restaurant.
• Conform with all safety standards and use of all appropriate safety equipment.
• Performs other duties, as assigned.

QualificationsEducation and Experience Required

• High school diploma or general education degree (GED).
• Minimum two years catering operations or banquet experience, or relevant experience, preferably in a lead of supervisor capacity.

Skills and Abilities

• Able to be flexible when taking on tasks, prioritizing as necessary, and in handling situations
• Strong organizational and time-management skills
• Strong written and verbal communication
• Able to learn quickly when faced with new problems and challenges
• Is easy to approach; enjoys interacting with co-workers, and guests/members as required
• Ability to multi-task
• Remains calm under pressure
• Skilled at active listening, retaining knowledge and acting upon it
• Open to change
• Enjoys working hard; is action oriented and full of energy

Computer Skills

• Ability to use event management application
• Proficient in MS Office Suite
• Ability to use employee self-service on company’s human resources/payroll database

Certificates, Licenses, Registrations

• Position may utilize golf carts; thus, must have a valid driver’s license.
• Must be at least 19 years of age.
• Must have Manager-level AZ Food Handler’s Card and Title 4 AZ Liquor Certification.

Other

Regular attendance is required. Additional hours including weekends and holidays may be required on a regular basis to fulfill duties of position. Seeks approval before overtime is incurred. At times, an individual must be able to work in a fast-paced environment with the ability to manage and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.

For Regular Full-time Positions:

• Busy Season: Individual is expected to be available to work up to or near 40 hours per week, including overtime as needed.
• Non-Peak Season: A minimum of 30 hours per workweek is required. Individual may be scheduled for additional hours if business needs require it.
• May be assigned to assist in the Adobe Bar & Grille Restaurant, as needed.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee regularly is required to stand, walk, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The Employee frequently lifts and/or moves between twenty-five (25) and fifty (50) pounds. Specific vision abilities required by this job include close vision, ability to adjust focus, and manual dexterity in combination with eye/hand coordination. Auditory abilities required by this job include the ability to accurately hear information conveyed to guests and members and the ability to work effectively in areas with ambient noise. The work environment is subject to interruptions, varying and unpredictable situations and time pressures related to multiple tasks. It requires regular use of a point-of-sale terminal. There is extensive repetitive motion in using hands/wrists.

Work Environment

This position primarily works both indoors and outdoors. At times, extreme temperatures may be part of the environment. Work requires exposure to temperatures sufficiently high to cause bodily discomfort. The noise level is usually moderate. Schedules vary and may include weekends, holidays, etc. as determined by business needs. During busy season (i.e., generally September through May), open availability is expected.

OSHA Category

Category III: Position engages in activities normally without exposure to blood or body fluids.

Pay

Pay: $15.70 per hour and part of the gratuity pool.

We Offer…

• PT Benefits: Flexible Scheduling, Direct Deposit, Free Parking, Paid Sick Leave, Free Golf, Golf Shop Discounts. Waiting periods may apply.
• FT Benefits: Health Insurance, Direct Deposit, Free Parking, Vacation, Holidays, Paid Sick Leave, 401K including match, Free Golf, Golf Shop Discounts. Waiting periods may apply.

EOE.