Banquet Captain

Settles Hill Banquets & Events; Village of Altamont (NY); On-site; Full time

Job summary

A leading company in the hospitality industry is seeking a Banquet Captain to oversee banquet staff and ensure client satisfaction during events. The role requires strong leadership and communication skills, along with relevant experience in banquet operations. The Banquet Captain will manage staff, coordinate food service, and maintain high standards of service and organization.

Benefits

Flexible schedule

Opportunity for advancement

Training & development

Qualifications

• Relevant experience in banquet/hospitality operations required.
• Ability to supervise 10-15 staff members.

Responsibilities

• Maintain organization and cleanliness of banquet service areas.
• Provide training and create work schedules.
• Evaluate staff performance and manage rewards and discipline.

Skills

Organization

Attention to Detail

Communication

Leadership

Problem-Solving

Job description

Join to apply for the Banquet Captain role at Settles Hill Banquets & Events

Summary:

Direct the activities of wait staff during events and ensure that assigned job expectations are completed while policy, procedure, and company standards are maintained.

Benefits:

• Flexible schedule
• Opportunity for advancement
• Training & development

Job Description:

The banquet captain assists in overseeing banquet staff and coordinating banquet functions to ensure client satisfaction. Reports directly to management. Relevant experience in banquet/hospitality operations is required, including knowledge of food and beverage operations, food handling, and service techniques. Necessary skills include attention to detail, communication, organization, problem-solving, leadership, and training. Physical requirements include moving around, using serving trays, standing for long periods, and handling/setting up banquet equipment with weights of 15-50 lbs.

Responsibilities include, but are not limited to:

• Maintaining organization and cleanliness of banquet service areas
• Providing training and creating work schedules
• Evaluating staff performance and managing rewards and discipline
• Coordinating food service between kitchen and servers
• Inspecting setups and ensuring compliance with BEO requirements
• Managing opening/closing tasks and inventory
• Enforcing health and safety regulations
• Controlling wastage and communicating with management
• Mentoring employees and encouraging professional growth
• Performing other duties as assigned

Qualifications:

• Strong organization, attention to detail, and multitasking abilities
• Excellent communication skills and professional demeanor
• Ability to supervise 10-15 staff members
• Physical ability to lift 15-50 lbs and stand for extended periods
• Flexibility to work evenings, weekends, and holidays
• Background in banquets/hospitality required
• Reliable transportation and ability to pass background checks
• Weekend availability

Additional Details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management
• Industry: Hospitality
• Pay: $20/hour + tips, commensurate with experience