Banquet Captain

richmond; United States; On-site; USD 27,000 - 31,000; Full time

Job summary

University Dining in the United States seeks a hands-on Catering Team member to manage and execute setup and breakdown for assigned events with professionalism and composure.

The role includes supervising staff, providing training, ensuring customer service excellence, and maintaining safety and quality standards during fast-paced events.

Qualifications

• HS Diploma or GED required.
• 2-4 years of banquet experience required.
• 2-4 years of supervisor experience preferred.
• Ability to work independently and under pressure.
• Strong customer service focus and communication skills.
• Knowledge of basic food safety practices.

Responsibilities

• Set up and break down of assigned events as required.
• Supervise and train banquet staff to ensure smooth operations.
• Represent University Dining with professionalism at all events.

Skills

Staff leadership

Time management

Public relations

Customer service

Quality control

Food safety basics

Culinary skills

Computer literacy

Training staff

Problem solving

Education

HS Diploma or GED

Banquet experience

Supervisor experience

Job description

SUMMARY :

As a member of the University Catering team is responsible for managing and executing the set-up and break-down of all assigned catered events while exhibiting professionalism, flexibility, and grace under pressure as the representative of University Dining at a catering event.

QUALIFICATIONS :

• Knowledge of and ability to exercise basic management principles, including leading and training staff, and ability to work cooperatively as a part of a team
• Skilled in using effective time management, problem solving, and public relations techniques
• Ability to understand, follow written and interact given verbal instructions and procedures
• Ability to exercise flexibility, work independently without direct supervision, and work under pressure to meet deadlines in a fast paced environment with frequent interruptions
• Ability to provide a high level of customer service
• Ability to monitor and/or maintain quality control standards
• Basic knowledge of safe food handling practices
• Knowledge of culinary skills and techniques and ability to train and lead others
• Ability to use computers and learn new software

EDUCATION & EXPERIENCE :

• H.S. Diploma or GED required
• 2 to 4 years of banquet experience required
• 2-4 years supervisor experience preferred

WORK HOURS :

• Full Time, Non-exempt
• 8 hours daily/40 hours weekly
• Sunday - Saturday, hours vary (AM and PM hours), weekends vary

SALARY :

Pay grade 3 ($19.25/hour to $22.50/hour)