Banquet Captain

Valor Hospitality Partners; Starkville (MS); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay

Team Member Hotel Discount Program

Uniforms Provided for most positions

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor Hospitality Partners is seeking a Banquet Supervisor to lead banquet staff, ensuring service excellence and flawless event execution at our properties. You will oversee setup, guest interactions and post-event wrap-up, while maintaining safety and standards across all banquet functions.

Ideal candidates have a high school diploma or equivalent, strong English skills, physical stamina for long shifts, and the ability to lift 20–40 lbs.

Qualifications

• High school education or equivalent experience.
• Able to read, speak and understand English.
• Able to lift, push, carry 20 - 40 lbs.
• Stand continuously for long periods of time.
• Communicate information and hotel services to management, staff and guests.

Responsibilities

• Check BEOs to ensure information is accurate.
• Check room set-up and ensure public areas are neat and clean.
• Coordinate with group representatives and explain how to contact during the function.
• Ensure F&B items are presented and served per standards and note special requests.
• Maintain constant communication between Culinary Department and Banquet Team during events.
• Compile checks from the Banquet Event Order and present to clients for signature.
• Complete paperwork including Captain’s Consumption Sheets and Captain’s Report.
• Ensure staff return equipment and area is left clean and tidy.
• Assign duties and manage staff and sign-in sheets for events.
• Prepare area for function prior to guest arrival.
• Recap banquet checks at end of day and hand to Night Audit.
• Perform other related duties as assigned by Supervisors/Managers.

Skills

English fluency

Lifting 20-40 lbs

Stamina for long shifts

Communication

Education

High school diploma or equivalent

Job description

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

POSITION PROFILE

Supervise banquet staff in the completion of the assigned functions and set-up, as well as oversee the service and break-down functions in a safe, accident-free manner. Expected to always be attentive to guest needs and making them feel welcome, comfortable, important and relaxed.

ESSENTIAL RESPONSIBILTIES

• Check server’s and house person’s BEOs to ensure that all information is accurate.
• Check room set-up to see that BEO directions are completely followed. Ensure that all public areas are neat and clean.
• Contact group representatives. Explain how to make contact; if needed throughout the function.
• Ensure that any & all Food & Beverage items are presented and served correctly, adhering to the standards set out by the property and noting any special requests & instructions, outlined on the Banquet Event Order for the event.
• Ensure that communication is constantly maintained between the Culinary Department Representative & the Banquet Team during the event, alert team members of any changes in the schedule of service, challenges or adverse comments that may arise during the service of an event.
• Compile check from the Banquet Event Order, at the end of the event or function, ensuring that the correct numbers of items/number of persons are charged for, and that the check is posted to the correct master account, present the check to the clients for signature.
• Ensure that all relevant & applicable paperwork is filled out correctly, including the Captain’s Consumption Sheets and Captain’s Report and copies distributed as required.
• Ensure that staff members return all equipment to the storage areas and that the room/area is left clean and tidy. Unconsumed Liquor & Wines should be returned to the Banquet Beverage Service Bar.
• Compile the station register and assign duties to banquet staff and supporting banquet captains, assigned to that specific event or function.
• Ensure that the name of every staff member assigned to an event or function appears on the banquet sign-in sheet, and that the staff signs the sheet, prior to leaving the event or function.
• Prepare the area or room in its entirety for a function or event, prior to the guest’s arrival.
• Recap all banquet checks at end of day and turn in to Night Audit.
• Perform other related duties as assigned or requested by Supervisors/Managers.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• High school education or equivalent experience.
• Able to read, speak and understand English. Able to lift, push, carry 20 - 40 lbs.
• Stand continuously for long periods of time.
• Communicate information and hotel services to management, staff and guests.

BENEFITS PACKAGE

• Competitive Salary

• Daily Pay!

• Team Member Hotel Discount Program

• Uniforms Provided for most positions

• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options

• Paid PTO

• 401k with employer match

• Food and Beverage Discounts

• Tuition Reimbursement